Sales Admin
ClosedCustomer Service Sales Administration Customer Service CRM Sales Coordinator Customer Retention Customer Care Client Relations Sales
勤務地
総空席数
職務概要
Golden Choice is looking for an ideal candidate is goal-oriented and has a deep knowledge of customer service best practices, have exceptional organizational skills and draw energy from being part of a team, should be able to contribute to high quality customer service and achieve sales targets. Job Responsibilities • Process orders via email or phone • Check data accuracy in orders and invoices • Contact clients to obtain missing information or answer queries • Liaise with the Logistics department to ensure timely deliveries • Receive information, update data, and the department's operating situation accurately and completely • Draft, update and edit as well as manage business documents • Maintain close relationships with customers, remind customers to renew services at the right time to ensure benefits • Maintain and update sales and customer records • Support HoD and other Sales staff in making business plans and strategies. At the same time, monitor and handle arising situations and promptly report to leaders at all levels. • Develop monthly sales reports • Communicate important feedback from customers internally • Ensure sales targets are met and report any deviations • Stay up-to-date with new products and features Key Relationships: • Internal: o Sales department o Cooperate Accounting & Marketing • External: o Pharmacies o Clinics, Hospitals o Distributors
必要なスキルと経験
Qualifications: • Proven work experience as a Sales administrator or Sales support agent • Hands on experience with CRM software and MS Office (MS Excel in particular) Skills: • Must observe our values: treat people well; Entrepreneurialism; Results Oriented; Anti-bureaucracy; Deep Trust and Fun. • Communication skills • Ability to work under strict deadlines • Problem-solving skills • Sensitive to data • Negotiation skills • Have patience and carefulness
この求人に応募する理由
DKT Mekongについて
Since 1989, DKT International, a nonprofit organization based in Washington, D.C., has been promoting family planning and HIV/AIDS prevention through social marketing in the developing world. Today, DKT International sells products and provides services in nearly 60 countries. We believe that family planning is key to healthier men, women, and communities, but choice is key to empowerment. DKT enables women and men to take control of their reproductive destinies by boosting decision-making power through educational campaigns, increasing family planning product options, and securing products in easy-to-access outlets at affordable prices.
Choice is integral to our mission, and innovation is the foundation of our work. With nearly 3,000 employees worldwide, DKT carries out its work through four approaches, each a testament to DKT’s expanding impact and flexibility within changing markets and evolving technologies.
- DKT’s classic social marketing model leverages the private sector to distribute products and targets family planning education to every sect of society, from young women to healthcare providers, often the gatekeepers to contraception.
- DKT sells products regionally, building brands and transnational trust.
- In 2016, DKT acquired WomanCare Global, enhancing our ability to sell high-quality sage abortion products through existing networks.
- DKT designs online resources to reach people outside our institutional programs.
In 2019, DKT delivered more than 47.8 million couple years of protection (CYPs), making DKT one of the largest private providers of family planning in the world. DKT’s sales totals for 2019 included 805 million condoms, 92 million oral contraceptives, 30 million injectables, 3.5 million IUDs, and more than 25 million safe abortion products, like misoprostol and manual vacuum aspiration kits. DKT’s 2019 sales averted 35 thousand maternal deaths, 10 million unsafe abortions, and 7.8 million unintended pregnancies.
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