IT Monitoring Operator and Services Controller (French Speaking)
ClosedOperations Network Administration Security Information Systems English Networking French Network Security
Location
Vacancies
Job Overview And Responsibility
Our System/ Network team has responsibilities to ensure the operation of Bouygues Construction Group’s system. By this position, you will perform as technical expert in monitoring and solving incidents in network/ system. Besides, you will be the contact point between our team and other teams in France and Morocco. Your key responsibilities: 1. Supervision/Monitoring Infrastructure: - Active supervision of the infrastructure and network of the company - Conduct preventive measures for applications, backups, systems, … - Manage all incidents: Analyze, evaluate, and escalate issues according to incident management process. - Follow up procedures and propose improvements if needed. 2. Coordinate and support for IT Systems Manager: - Follow up the direction of manager about the company’s strategic, development, and future growth for Supervision team. - Ensure all assigned tasks are professionally undertaken and quality of Monitoring deliverable - Manage critical incidents, associated to user communication, activities, and any appropriate escalations according to predefined process. - Build services relationship with other entities of the groups and contribute to reach KPI for product line. - Review reports, service improvements, service quality, document quality and processes. - Build team capabilities to provide critical thinking. - Manage and coach team members.
Required Skills and Experience
- 2+ years working experience on related job. - Strong background on System/Network/Monitoring. - Experience in Microsoft System solution. - Advanced French and English is required.
Why Candidate should apply this position
Professional, Open-minded and Creative Environment: - International, friendly, proactive, supportive workplace. - Great teamwork with Agile mindset. - Fostering mutual respect and understanding. - Strong sharing culture to improve individual development. Individual Development: - Extensive training and in-depth knowledge sharing sessions. - Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization…). - Individual empowerment. Special Care for Employee: - Work from home 2 days/ week. - Dell laptop and external monitor for your work. - 100% salary on probationary period. - Performance bonus. - 15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working). - Annual health check-up and premium health insurance for employee (and your beloved children after 3-working year). - Various attractive teambuilding activities and company trip. - Sport, personal activities sponsor.
About Bouygues Construction IT Vietnam
Bouygues Construction Information Technologies – BYCN IT is the Information System Department of Bouygues Construction Group – a French global group in the construction industry.
BYCN IT provides members of Bouygues Construction Group with high-quality IT services. We guarantee that all the operational, functional, and economic activities are secure and optimized.
As a part of Bouygues Construction Group, Bouygues Construction Information Technologies Vietnam – the IT branch, provide members of Bouygues Construction Group with high-quality IT services fitting with their businesses and to deploy solutions to improve communication and people collaboration through worldwide network.
Our Mission:
To be a trusted partner by the business lines, which improves the competitiveness of the company and promotes its digital transformation.
Our Services:
We provide IT Shared Services to all users in Bouygues Construction Group by our highly skilled professionals with exceptional linguistic abilities in both English and French. Our organization prides itself on providing top-notch services in 3 main areas of expertise:
- Software development;
- System monitoring and security;
- Functional support to users;
Our Culture and Working environment:
We build collaborative and inclusive management based on our 4 worldwide shared values and with a come-as-you-are culture.
- A culture of TRUST through honesty, transparency, respect, and mutual support between everyone.
- SIMPLICITY to make our work more effective and easier.
- By TEAMWORK, we make the impossible possible by empowering our people.
- Driving by our PIONEERING SPIRIT, this is the moment we give our best. We encourage everyone to challenge and question to go forward unstoppable.
Similar jobs
