7+ years experience in areas of customer care support, managing public and client relations, recruitment and providing high-level support to the CEO and other top executives. Co Founder - WorkoutBFF.com (Aug 2019 - Aug 2021) - Planned marketing strategies and managed promotions via social media sites Executive Assistant to the Managing Director - Veeral Controls Pvt. Ltd (July 2016 - July 2019) - Organized trade shows in India and Germany including managing hospitality and logistics - Handled IT related troubleshooting - Managed sysadmin related issues including data backup and staff training - Managed CRM and created a repeatable sales process - Managed overall administration of the organisation Recruitment Consultant - Proficuous Solutions Pvt. Ltd (Feb 2016 - June 2016) - Responsible for onboarding of new recruits and scheduling their work shifts Senior Researcher - ActionEdge Knowledge Services Pvt. Ltd (Aug 2015 - Feb 2016) - Conducted data surveys about market trends in software, big data and IT in general Executive Coordinator - Indo Canadian Business Chamber (ICBC) (Jan 2014 - Oct 2014) - Managed the entire administration of the Gujarat Chapter including conducting events, seminars, managing finances, PR and social media Junior Executive - Vodafone India Services (May 2013 - Dec 2013) - Provided technical support with troubleshooting of phone related technical glitches Online Chat Representative - ETech Pvt. Ltd (Aug 2012 - April 2013) - Provided tier 1 support to customers having technical glitches in their video recording devices Equipped with exceptional ability to optimize efficiency, taking initiative and handling day to day administration by working collaboratively with teams. Hands on experience in Unix and Linux CLI along with basic knowledge of Python programming.
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