A recruitment manager with 12 + years of experience in Executive Search Firm, Outsourced Recruitment & HR BPO and outsourced telecom billing project. I have worked on end to end HR process & billing process for major international clients. Presently working as a Sourcing & Recruitment Manager for an Executive Search Firm based in Guwahati, ASSAM. I predominantly work on open positions based out of North East( of India) in general and ASSAM in particular handling all levels of recruitment from Entry Level till Head of Business /SBU Head/Profit Centre Head across all industries in the Eastern part of India. In my previous role I was focused primarily on HR & Recruitment activities, Payroll, Leave of Absence and IR legal queries for NBN Co Australia, who had over 3000 employees. Major achievements were driving the “We@Accenture” innovation process throughout my team, proactively participated in “thickening tier 1” project which increased the First Call Closure % and in turn reduced the Turned Around Time (TAT) for such requests. I am a people person with constant focus on innovation and improvement in all spheres as I believe in the dictum that – “No idea is a bad idea”. I have an ardent love for training and have in past trained new hires and conducted refresher courses for my team. I have a Bachelors of Science in Computers from Bangalore University. I am currently pursuing new opportunities and can be reached either through this profile or by phone at 0- 9886397633 or email - sayantan.terminalfrost@gmail.com