Operations Operation Management Management Operations
Deliver WOW experience - Pursue 4P’s quality excellence. Always looking for the opportunity to deliver the WOW moment to the guest. Engage our service and guests and strengthen guest loyalty. Build up the team - Build up the team who has strong passion/commitment for 4P’s quality excellence. - Inspiring the team member with a Vision/Mission statement. Be the role model to perform - Focus on the partner’s development and generate a sufficient training plan. A good leader makes people. THE DELIVERABLES Quality Excellence - Deliver the wow dining experience to the guest. Encourage any touching point with guests and strengthen the connection. Deliver the memorable experience beyond the guest’s expectation. - Pursue 4P’s service standard/manuals. Make sure our partner delivers the service as 4ps standard and serves dishes in the best condition in the store operation. - Commitment for food quality excellence. Serve dishes in the best condition with the right quality and right communication. - Implement routine food quality check to make sure maintaining standard taste and presentation. - Strict management for food safety hygiene control. - Maintain the store ambience/ environment. Secure the guests safety as well as maintain excellent ambience - Be responsible for the store KPI. Consistently tracking the store performance, find out any “Not working” and take the collective countermeasure. - Pursue looking for the knowledge to uplift our service quality. I.e, Drinks (Wine) , Food, System APP People development and training - Ensure interview, selection for all newcomers - Pick up potential candidates for the store people pipeline and make sufficient training and promotion plans. - Make sure all teams are executing training on time for all positions - Ensure skills partner for key positions Sustainable Business development - Be the owner of the store P&L - Secure sustainable business development and make sure the store is operating with profitable conditions. - Partner roster management: Expect the sales focus and arrange the roster to secure the profit with COL control as well as to maintain 4ps quality. - Manage expenses for ordering/purchasing to secure profit. - Stock control, inventory management, manage the COGS with safety level and export the right result on the inventory
- Work experience at Manager or Supervisor level in Food & Beverage field (Hotel/ Restaurant/ Fast food chain), high service quality. - 03+ year of work experience in Fine dining/ casual dining restaurant - Advanced level in English (Speaking & Writing) - Empathy with our vision - Culture fit (Ommotenashi, Authenticity, Kaizen, Compassion) - Work experience at Manager or Supervisor level in Food & Beverage field (Hotel/ Restaurant/ Fast food chain) - Have a Passion for Culinary - Outstanding customer service mindset - Have strong leadership, management, and problem-solving skills - Being independent, proactive, patient, high responsibility, and willing to work under high pressure - Commit to the goals of leading and coaching people Training & Working schedule - 3-4 months onboarding, training, and working at a designated store - Works 200 hours/ month: 8 hours/ day and 1 day off per week, flexible working hours based on operation schedule
Join us and discover what it means to work for a purpose-driven company that puts priorities on innovation, sustainability, people's happiness, and making a positive impact on the community. - Phone allowance - Competitive salary & allowances - Private healthcare insurance - Special discount 50% on company products and services - 13th-month salary, monthly bonus based on store performance - 15 - 18 annual leave days per year - Performance review (salary review)
Hi, is this position still open?
Yes its open
ad cho minh xin contact nha!!! hoặc email để mình gui CV
please message us via Facebook or Telegram to get support on your case. Facebook: http://m.me/recruitery.co Telegram: https://t.me/recruitery_co
Đã giới thiệu cv 3 tuần nhưng cty chưa liên hệ
Hi recruiter, please message us via Facebook or Telegram to get support on your case. Facebook: http://m.me/recruitery.co Telegram: https://t.me/recruitery_co
May I have the budget for this position?
Its open for potential candidates
This role is working in Hanoi or HCM? And it is still open?
It is for Hanoi as indicated in the JD
Quá trình phỏng vấn và yêu cầu kĩ năng thấy xuất hiện cả Tiếng Anh và Tiếng Nhật, tức ứng viên phải biết cả 2 ngôn ngữ ạ?
Phần đó nghĩa là người Nhật á bạn, không phải tiếng Nhật. Vị trí này tuyển người Việt thành thạo giao tiếp tiếng Anh.
mức lương vị trí tầm bao nhiêu ạ?
Please get in touch with our team for further advice. This role does not public the salary range
Hi Admin! Does this job open for expart?
No, it's open for Vietnamese only
Are both Females and Males okay? Address in Hà Nội?
Yes, this is open for female or male candidates. The location in HN is not fixed as it will depend on the stores they manage