Senior Expert, Business Development

Business Development Business Development Business Administration Customer Service

Icon salary Mức lương
Thương lượng
Icon Location Khu vực
Hanoi

Tổng quan về công việc và trách nhiệm

Job Purpose The job holder responsible to manage all the business opportunities of different customer segments through the consulting channels of RBG Division through: - Manage all portfolio/ leads of potential customers of the targeted segments; - Plan, design and/or implement business solutions (including business programs and campaigns) for targeted segments following Omni channels strategy in all sales channels; Key Accountabilities (1) Manage the assigned portfolio/ leads of potential customers of the targeted segmentation: - Manage the assigned portfolio/ leads of potential customers of the targeted segmentation for discovering, choosing business opportunities; and/or - Collecting the suggestions of business opportunities from business units; and/or - Coordinating with Solution Development teams to identify/ choose the business opportunities of each segment, sub-segment for achieving business targets from time to time. Key Accountabilities (2) Plan, design and/or implement the assigned business solutions (including business programs and campaigns) for targeted segments following Omni channels strategy in all sales channels - Build the plan of the assigned business programs implemented for each channel. - Build and update the action plans for realizing the business plan. - Lead the initiatives proposal/ solutions for business development. - Design, develop or join the multifunctional teams for designing, developing the assigned solutions for the choosen business opportunities including the business programs/campaigns. - Coordinate with Product Solution team to build, implement, manage the assigned product solutions for effective implementation. - Choose the channel/ omni-channels for implement the solutions. - Propose to Capacity Development team the capacity requirement for sale forces/ channel to implement the assigned product solutions and monitor the implementation, decide the acceptance criterias. - Provide guidance for the assigned solution implementation following customer journeys in omni-channels. - Monitor, stimulate the assigned solution implementation. - Track, measure the assigned solution implementation result. - Provide feed-back to Solutions Development Team for optimizing the solutions and/or optimize the self-developed solutions. - Coordinate with functional teams in providing comment and deploying sale and service models. Key Accountabilities (3) Self development - Improve operational efficiency through active learning for self capacity improving. - Actively particiapte in creating a teamwork environment that always has mutual supportive interaction, updates information and working towards long-term collaboration. - Maintain work/operation rhythm through applying Agile work culture, Corporate culture - Make sure to follow and fully implement all the corporate culture values, behavioral norms. - Actively partcipate in building corporate culture values, Perform other related tasks as requested by Director, Business Development _Segment Key Relationships - Direct Manager Director, Business Development - Segment Key Relationships - Direct Reports Key Relationships - Internal Stakeholders Stakeholders in and out RBG Key Relationships - External Stakeholders Customers, partnerships, associations, state management agencies ..

Kỹ năng và kinh nghiệm tối thiểu

Qualifications: - Bachelor of Arts in Economics / Finance / Banking / Marketing / Business Administration - Priority given to having a master's degree or higher - Foreign language: minimum TOEIC 405 or equivalent Domain expertise: - Minimum 12 years of experience in related field (sales, sale management and promotion, product development, customer service, in the banking and finance sector for the retail segment) Success Profile - Functional Competencies - Agile mindset and working - Level 4 - Analytical Thinking - Level 4 - Business acumen - Level 4 - Compliance and COEC - Level 2 - Data Analytics - Level 3 - Design thinking - Level 4 - FCR Foundation - Level 2 - FCR management - Level 2 - Market assessment - Level 4 - Portfolio Management for Retail banking - Level 4 - Product management skills for Retail banking - Level 4 - Stakeholder management - Level 3 - Business performance management (Team PNS, BD Design, Business Development, CLML) (Level 4) - Channel development (Level 4) Success Profile - Leadership Competencies - Strategic Mindset - Level 2 - Change and Innovation - Level 2 - Collaboration - Level 2 - Talent Development - Level 2 - Results Orientation - Level 2 Success Profile - Culture Fit (Core Values) - Customer Centricity - Innovation and Creativeness - Collaboration For Common Objectives - Self-development - Work Efficiency

Tại sao ứng viên nên làm ở đây

- Benefits will be shared in details for successful candidates

Ưu tiên có kỹ năng và kinh nghiệm

Success Profile - Personal Attributes 1. Integrity, modest 2. Optimistic, Adaptable & Emotionally Controlled 3. Conscientious, Resilient, Vigorous & Achieving 4. Persuasive, Unconventional & Forward Thinking

Jenny Cao

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Verified
employee 78 ứng viên
cup 17 phỏng vấn
health 5 đi làm

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Jenny Cao

Headhunter | Recruiter
Verified
Icon employee 78 ứng viên
Icon cup 17 phỏng vấn
Icon health 5 đi làm

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