Senior Expert, Business Development
Business Development Business Development Business Administration Customer Service
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Job Purpose The job holder responsible to manage all the business opportunities of different customer segments through the consulting channels of RBG Division through: - Manage all portfolio/ leads of potential customers of the targeted segments; - Plan, design and/or implement business solutions (including business programs and campaigns) for targeted segments following Omni channels strategy in all sales channels; Key Accountabilities (1) Manage the assigned portfolio/ leads of potential customers of the targeted segmentation: - Manage the assigned portfolio/ leads of potential customers of the targeted segmentation for discovering, choosing business opportunities; and/or - Collecting the suggestions of business opportunities from business units; and/or - Coordinating with Solution Development teams to identify/ choose the business opportunities of each segment, sub-segment for achieving business targets from time to time. Key Accountabilities (2) Plan, design and/or implement the assigned business solutions (including business programs and campaigns) for targeted segments following Omni channels strategy in all sales channels - Build the plan of the assigned business programs implemented for each channel. - Build and update the action plans for realizing the business plan. - Lead the initiatives proposal/ solutions for business development. - Design, develop or join the multifunctional teams for designing, developing the assigned solutions for the choosen business opportunities including the business programs/campaigns. - Coordinate with Product Solution team to build, implement, manage the assigned product solutions for effective implementation. - Choose the channel/ omni-channels for implement the solutions. - Propose to Capacity Development team the capacity requirement for sale forces/ channel to implement the assigned product solutions and monitor the implementation, decide the acceptance criterias. - Provide guidance for the assigned solution implementation following customer journeys in omni-channels. - Monitor, stimulate the assigned solution implementation. - Track, measure the assigned solution implementation result. - Provide feed-back to Solutions Development Team for optimizing the solutions and/or optimize the self-developed solutions. - Coordinate with functional teams in providing comment and deploying sale and service models. Key Accountabilities (3) Self development - Improve operational efficiency through active learning for self capacity improving. - Actively particiapte in creating a teamwork environment that always has mutual supportive interaction, updates information and working towards long-term collaboration. - Maintain work/operation rhythm through applying Agile work culture, Corporate culture - Make sure to follow and fully implement all the corporate culture values, behavioral norms. - Actively partcipate in building corporate culture values, Perform other related tasks as requested by Director, Business Development _Segment Key Relationships - Direct Manager Director, Business Development - Segment Key Relationships - Direct Reports Key Relationships - Internal Stakeholders Stakeholders in and out RBG Key Relationships - External Stakeholders Customers, partnerships, associations, state management agencies ..
Keahlian dan pengalaman yang dibutuhkan
Qualifications: - Bachelor of Arts in Economics / Finance / Banking / Marketing / Business Administration - Priority given to having a master's degree or higher - Foreign language: minimum TOEIC 405 or equivalent Domain expertise: - Minimum 12 years of experience in related field (sales, sale management and promotion, product development, customer service, in the banking and finance sector for the retail segment) Success Profile - Functional Competencies - Agile mindset and working - Level 4 - Analytical Thinking - Level 4 - Business acumen - Level 4 - Compliance and COEC - Level 2 - Data Analytics - Level 3 - Design thinking - Level 4 - FCR Foundation - Level 2 - FCR management - Level 2 - Market assessment - Level 4 - Portfolio Management for Retail banking - Level 4 - Product management skills for Retail banking - Level 4 - Stakeholder management - Level 3 - Business performance management (Team PNS, BD Design, Business Development, CLML) (Level 4) - Channel development (Level 4) Success Profile - Leadership Competencies - Strategic Mindset - Level 2 - Change and Innovation - Level 2 - Collaboration - Level 2 - Talent Development - Level 2 - Results Orientation - Level 2 Success Profile - Culture Fit (Core Values) - Customer Centricity - Innovation and Creativeness - Collaboration For Common Objectives - Self-development - Work Efficiency
Mengapa kandidat disarakan untuk posisi ini
- Benefits will be shared in details for successful candidates
Keahlian dan pengalaman yang disarakan
Success Profile - Personal Attributes 1. Integrity, modest 2. Optimistic, Adaptable & Emotionally Controlled 3. Conscientious, Resilient, Vigorous & Achieving 4. Persuasive, Unconventional & Forward Thinking
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