QC Lead (IoT Platform)

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About the role: The QC Lead/QC Manager for our IoT platform will play a pivotal role in ensuring the highest quality standards across all our products and services. As a key leader in the Quality Control team, this person will define, implement, and maintain quality assurance processes in alignment with PMs and POs. The primary objectives for this role include ensuring the consistent quality of IoT products, defining and standardizing quality processes, and managing the QC team. Key Responsibilities: Product Quality • Oversee end-to-end quality testing across company’s projects with focus on IoT platform. • Study the end to end system and create a comprehensive test scenario from business perspective to prevent reopen bugs on system features • Conduct root cause analysis for quality issues, implementing corrective actions to prevent recurrence. • Collaborate with product teams to identify and mitigate quality risks throughout the development lifecycle. Quality Assurance Processes & Performance Monitoring • Define, implement, and monitor quality control processes for IoT platform development and operations. • Ensure compliance with industry standards and best practices, aligning quality strategies with business objectives. • Document and standardize quality control procedures to support onboarding and on-the-job training for new team members. • Collaborate with external and internal stakeholders to implement automation testing framework. • Establish metrics and KPIs to measure product quality, efficiency, and continuous improvement. • Report quality issues and trends to senior management. Team Management • Lead, mentor, and manage a team of QC engineers. • Assign tasks, monitor progress, and ensure the team meets quality objectives. • Ensure team alignment with quality objectives, providing ongoing training and performance evaluations. • Collaborate cross-functionally with development, operations, and product teams to ensure a holistic approach to quality control.