Tran Andrew25194

Design thinking customer focused Southeast Asia (ASEAN) & AU/NZ Strategy Consultant in marketing, branding and sales that is excited at driving change whilst focusing on a user-centered philosophy in solution development (CX). For more information visit: https://www.andrewtran.asia/services/ To book 1-on-1 time directly visit: https://www.andrewtran.asia/contact-consultation/ Been in the game for over 15 years with experience working both in agency and in-house brands, a track record of driving great customer experiences, leveraging lean design principles and returning commercial value. Territories of work include but not limited to: • Workshop facilitation (campaign and strategic development (results centric)) • Team leadership and management coaching • Immersive strategic development and planning (digital transformation / uplift) • Digital audits (web, social and email) • Optimizing existing user and customer experiences • User Experience (UX) - Research and strategy • Project management (planning / delivering) • Analytics and insight (actionable data) • Social media strategy and production • Creative storytelling • SEO / SEM • Social media crisis and communication • Content marketing • Sales and eCommerce auditing • Resource planning & recruitment Industry of focus includes: Property | Real Estate | Banking-Finance | Investments (Superannuation and Retirement) | Hotel & Hospitality | China & Asian consumer behaviour (China - Chinese, Hong Kong, Singapore & Vietnam) | Travel