Phan Phương41566

Work Experience 2022: An English speaking language teacher recruitment officer at Apax Leader My main duties are to recruit ESL teacher for Apax Leader: • Viewing profile candidates and choosing qualified ones. • Contacting with qualified candidates, setting up a plan for interviewing. • Sending the offer letter and sample contract for candidates who successfully pass an interview. • Signing up training for candidates base on the training schedule every week. • Sending list of new teachers every week. 1/2019-12/2020: Administration Assistant - Deloitte Vietnam Limited Company 2 years in Deloitte Vietnam Limited Company, I have experienced for an admin assistant position and I am mainly responsible for: • Admin support: planning of events and coordination of the implementation. • Legalization: verify legalization of documents of trading partners and making contracts with suppliers of product and service for Deloitte. • Logistic ensure: ensure all events in Deloitte go smoothly and effectively, make sure that all participants feel comfortable, enjoy Deloitte working culture when they are in or coordinate with Deloitte. • Reviewing team member expense claims for accuracy and completeness, and ensuring proper accounts coding. • Cooperation with the accounting and finance department for completing all accounting duties which related to the administrative field. • Assets gained: valuable networking relationship with auditing, taxation authorizations, customs authorization, People's Committees of provinces and cities... 2010-4/2018: A check-in staff for international flights of Vietnam Airlines • My main duties were to verify legalization and expiration date of travel documents of passengers as passport, laissez-passer, visa, authorization letter… and to do customer care services like airplane seat service, luggage, boarding, etc. • A check-in staff for international flights was trained a lot of skills to be a face of Vietnam Airlines’ culture. This was a highly stressful but awarded job. • Oriented-customer service care: I learned and daily practiced how to place others' benefit (both external and internal customers) in the first priority, learned how to listen and be understood… This shapes my mind in solving problems effectively, smoothly. • Fast solving problems, negotiation and excellent attitude towards customers are a must when working as a check-in staff. These skills have been improved through Oriented-customer service care, Team working, good networking development (both inside and outside Vietnam Airlines)...