Customer Service Engineer (IT)

Technical Support Customer Service English

Icon salary Mức lương
$700 - 1.000
Icon Location Khu vực
Ho Chi Minh

Phúc lợi

Extra health insurance Extra health insurance
Free lunch and Snacks Free lunch and Snacks
Laptop/desktop for works Laptop/desktop for works

Tổng quan về công việc và trách nhiệm

Microsoft 365 (formerly Office 365) is a cloud-based productivity suite that includes popular applications like Word, Excel, PowerPoint, and Outlook. It also offers collaboration tools like Teams and OneDrive, enabling real-time communication and file sharing. Designed for businesses of all sizes, Microsoft 365 provides integrated solutions for productivity, collaboration, and security, helping teams work efficiently from anywhere. • Review issues and contact global customers to understand problems via audio call/email. Ensures customers stay informed as to the status/solution of their issue. • Log analysis and other proprietary tools analyze problems and develop solutions for customer needs. • Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues. • Attends readiness training and non-technical training to ensure that they become proficient in support topics. Product/Process Improvement.

Kỹ năng và kinh nghiệm tối thiểu

• Proficient in English (4 skills) is a must. • Open for freshers. • Available to work fixed night shifts onsite (Flexible 9 hours/day) • Strong customer service sense/mindset. • Passion and desire to develop in the IT industry.

Tại sao ứng viên nên làm ở đây

• Salary at 100% during the probationary period • Training will be offered • Full working equipment will be provided • 90% contribution of the gross salary to social insurance • 12 days of annual leave, 8 days of sick leave • 30% allowance on gross salary + PVI insurance + 500,000 VND food allowance for employees working night shift • Annual Health Checkup

Ưu tiên có kỹ năng và kinh nghiệm

• Open for freshers. • Available to work fixed night shifts onsite (Flexible 9 hours/day)

Joseph T

Headhunter | Recruiter
Verified
employee 201 ứng viên
cup 42 phỏng vấn
health 13 offers

Ứng tuyển vào công việc này

Thành công!

Cảm ơn bạn, bạn đã gửi thông tin thành công.

← Xem thêm công việc của Joseph T
upload Nhấp vào hoặc kéo thả tệp vào để tải lên Chỉ có thể tải lên 1 tập PDF (3MB)

Joseph T

Headhunter | Recruiter
Verified
Icon employee 201 ứng viên
Icon cup 42 phỏng vấn
Icon health 13 offers

Công việc đã hoàn thành (13)