ITSM JIRA Implementation Specialist

Consultant Implementation Jira Consultant

Icon salary Mức lương
Lên đến $1.250
Icon Location Khu vực
Ho Chi Minh

Phúc lợi

Thưởng chỉ tiêu Thưởng chỉ tiêu
Cấp laptop Cấp laptop
Đánh giá lương hàng năm Đánh giá lương hàng năm
Phúc lợi khác Phúc lợi khác
Bảo hiểm full lương Bảo hiểm full lương
Thời gian làm việc linh hoạt Thời gian làm việc linh hoạt
Cho phép làm tại nhà Cho phép làm tại nhà

Tổng quan về công việc và trách nhiệm

About the Role: We are looking for an experienced ITSM JIRA Implementation Specialist to lead the deployment and configuration of JIRA Service Management for ITSM processes. This role involves designing workflows, configuring SLAs, integrating with enterprise tools, and ensuring alignment with ITIL best practices. Responsibilities: - Implement and configure JIRA Service Management for ITSM processes. - Design workflows, automation rules, and dashboards. - Integrate JIRA with Confluence and other enterprise systems. - Provide training and documentation for end-users.

Kỹ năng và kinh nghiệm tối thiểu

- At least 3 years of experience in similar positions - Proven experience in JIRA Service Management implementation. - Strong understanding of ITIL and ITSM processes. - Hands-on experience with workflow design and automation. - Familiarity with Confluence and REST API integrations.

Tại sao ứng viên nên làm ở đây

ST Engineering is one of Asia's largest defense and engineering groups. It has also diversified over the years, and now supplies both military customers and commercial ones in over 100 countries, which cover its four core businesses -- aerospace, land systems, electronics and marine. - Meal allowance & transportation allowance - Laptop - 100% salary from probation - Training from probation - Free learning of all courses on LinkedIn e-learning - Private insurance for employees from probation - SHUI is paid on total Gross Base salary - Annual performance review - Annual salary review - Lots of periodic company gatherings and events.

Ưu tiên có kỹ năng và kinh nghiệm

- Atlassian Certified JIRA Administrator. - ITIL, Atlassian JSM - Experience in large-scale enterprise deployments.

Báo cáo cho

PM

Quá trình phỏng vấn

Culture fit -> technical interview with PM

Harrison Yeong

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