Product Owner

Gambaran besar dan Tanggung jawab pekerjaan

- Responsible for designing and building solutions to meet customer needs according to the customer journey from the beginning to the end, ensuring the positioning values in line with selected CVP. - Manage the whole process in a loop, go through from stages (1) Solution Design; (2) Solution Development; (3) Testing, trial; (4) Marketing; (5) Evaluation; (6) Solution Adjustment ... - Responsible for PnL & business efficiency of solution group assigned in each period. 1. Responsible for designing solutions according to customers' journey. - Identify journey and design solutions to meet customer needs according to lifecycle. - Draw up the solution delivery procedures to the customer, administer the solution delivery plan to the customer according to the designed process. -  Develop product requirements and manage end-to-end product delivery including customer portrait identification & pain-point journey; Solution design; Solution Development; Testing; Launching;  Experience Evaluation... and Solution Adjustment. - Mainly responsible for managing the outcome of training and coaching programs to improve the capacity of consultants in order to deeply understand the solutions before providing for customers. - Responsible for PnL & business efficiency of solution group assigned in each period... 2. Backlog management and Agile operation model setup  - Set the goals of each solution; guide the team to interact and implement the solution based on the established process. - Build Agile working rhythm including daily stand-ups, iteration planning, sprint reviews, and drive sprints... - Develop solutions based on product requirements; Manage the entire end-to-end process from concept to solution delivery to customers ... - Prioritize product backlog; responsible for orienting and selecting  MVP portfolio that is a priority to implement in each period. 3. Stakeholder management - Interface with stakeholders to understand pain points and gather inputs from data specialists to derive features development and enhancements on product... - Manage goals and expectation for every solution in each period; - Work with team leads to resolve people problems and project roadblocks, conduct post mortem and root cause analysis to help squads continuously improve their practices to ensure maximum productivity.