IT Support
• Working on the customer’s M365 system for operation & maintenance • Azure Administrations: Implement, monitor, and maintain Microsoft Azure solutions, including major services related to compute, storage, network, and security. • Use PowerShell to create automation tools that support Exchange Online, Azure AD modules • Administration, support, and configuration of M365 for user • Troubleshooting various M365 issues • Support object: Teams, EXO, SPO, OneDrive, Intune, Yammer… • Working time: 24/365 support (working shift rotation) • Willing onsite in Japan for 3 months and then back to offshore Vietnam for operation
• University graduated or higher in computer Science, IT, Engineering or related fields • 5+ years of developing/maintain software application or IT Software support experience in general • With solid Infra background, strong understanding of servers, Azure Active Directory/AD, Cloud (Azure, AAD Connect, SSO). • To have experience/Understanding of M365 • Automate and customize scripts using PowerShell, PowerAutomate. • Strong understanding of operating systems, software, and devises • Help desk experience and ability to provide technical and end-user support • Good in English (reading/writing/speaking); having Japanese language is preferred • MS Certification is plus • ITIL process knowledge and experience is plus.
• Attractive Salary Package based on your competence plus Annual Bonus • Annual Summer Vacation support from 1 Million VND to 6 Million VND and up to 3 days off work. • Salary review once a year or when achieved performance rate A/A+ more than 3 months according to Company Policy. • Annual leave according to Labor Law and Company Policy. • “FPT care” health insurance provided by In-Smart and is exclusive for FPT employees. • Excellent cost-free learning opportunities: Udemy/ ELSA PRO accounts for every employee & Udacity accounts for Managers, English/Japanese/Korean classes, sponsorship for taking certification such as PMP, AWS, etc.
• Having Japanese language is preferred
2 rounds interview (can be Online/Offline)