Software Solution Consultant
Consultant Software Sales MySQL Tableau PowerBI Customer Service
Salary
Location
Job Overview And Responsibility
Solution Consulting Responsibilities - Identify and understand customer needs to recommend the most suitable software solutions. - Act as a bridge between clients and the technical team to ensure accurate understanding and effective implementation of requirements. - Participate directly in product demos, present software solutions, and support the sales process. - Follow up and support customers throughout the software implementation and usage phases to ensure satisfaction and efficiency. Technical Support & User Experience - Participate in testing, experiencing, and giving feedback for product improvements (software, web apps, mobile apps). - Guide customers in using the company’s products and services, handle minor issues, and coordinate with the technical team when needed. - Ensure customers receive consistent support from the consulting phase through post-sales service. Data Analysis & Solution Recommendations - Analyze data from the system to generate reports and propose improvements to enhance software efficiency. - Support the development of dashboards and periodic reports for both clients and internal teams.
Required Skills and Experience
- Experience in software, web/app development, or having worked with IT-related products is a strong advantage. - Minimum 3 years of experience working directly with clients on solution implementation, or 5+ years in deploying and supporting software for clients. - Strong communication and client consultation skills, with the ability to collaborate effectively across departments. - Proven experience with data analysis tools (SQL, Excel, Power BI, Tableau, etc.). - Proficient in English (spoken and written).
Why Candidate should apply this position
Benefits will be shared in detail with successful candidates
Preferred skills and experiences
- Candidates with experience in HR management software, inventory management systems, or field operation tools are highly preferred. - Hands-on involvement in the development, testing, or implementation of IT web/app systems for clients is a strong plus. - Passionate about technology and able to quickly adapt to new systems and tools.
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