Customer Support Specialist
Customer Service
Salary
Location
Job Overview And Responsibility
Mainly supporting customers (Korea) through Telegram, facilitating communication between Korean customers and the developer team. Managing and operating information on the company's website. Working hours: Full-time, flexible, rotating shifts with team members (ensuring 40 hours/week), 1-2 night shifts per week. Work location: Flexible, remote work from home. No office attendance required until further notice. Work tools: Personal laptop required. Excellent performance can lead to promotion to QA or higher-level positions.
Required Skills and Experience
Fluent in Korean (good reading and writing skills, equivalent to TOPIK 4 or higher), good reading comprehension in English. Always responsible for the assigned tasks.
Why Candidate should apply this position
Competitive salary based on ability. Participation in all social insurance (SI), health insurance (HI), and unemployment insurance (UI) according to state regulations. Premium healthcare insurance and annual health checkups. Other benefits as prescribed by the company.
Preferred skills and experiences
Passion for the IT field is an advantage.
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