IT Monitoring Operator and Services Controller (French Speaking)

Operations Network Administration Security Information Systems English Networking French Network Security

Icon salary Salary
Negotiable
Icon Location Location
Ho Chi Minh

Job Overview And Responsibility

Our System/ Network team has responsibilities to ensure the operation of Bouygues Construction Group’s system. By this position, you will perform as technical expert in monitoring and solving incidents in network/ system. Besides, you will be the contact point between our team and other teams in France and Morocco. Your key responsibilities: 1. Supervision/Monitoring Infrastructure: - Active supervision of the infrastructure and network of the company - Conduct preventive measures for applications, backups, systems, … - Manage all incidents: Analyze, evaluate, and escalate issues according to incident management process. - Follow up procedures and propose improvements if needed. 2. Coordinate and support for IT Systems Manager: - Follow up the direction of manager about the company’s strategic, development, and future growth for Supervision team. - Ensure all assigned tasks are professionally undertaken and quality of Monitoring deliverable - Manage critical incidents, associated to user communication, activities, and any appropriate escalations according to predefined process. - Build services relationship with other entities of the groups and contribute to reach KPI for product line. - Review reports, service improvements, service quality, document quality and processes. - Build team capabilities to provide critical thinking. - Manage and coach team members.

Required Skills and Experience

- 2+ years working experience on related job. - Strong background on System/Network/Monitoring. - Experience in Microsoft System solution. - Advanced French and English is required.

Why Candidate should apply this position

Professional, Open-minded and Creative Environment: - International, friendly, proactive, supportive workplace. - Great teamwork with Agile mindset. - Fostering mutual respect and understanding. - Strong sharing culture to improve individual development. Individual Development: - Extensive training and in-depth knowledge sharing sessions. - Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization…). - Individual empowerment. Special Care for Employee: - Work from home 2 days/ week. - Dell laptop and external monitor for your work. - 100% salary on probationary period. - Performance bonus. - 15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working). - Annual health check-up and premium health insurance for employee (and your beloved children after 3-working year). - Various attractive teambuilding activities and company trip. - Sport, personal activities sponsor.

Preferred skills and experiences

- Centreon Cloud - DR, load balancing, clustering. - VMware - Citrix - SCCM/SCOM. - Backup and storage solutions.

Anh Ngọc

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Anh Ngọc

Headhunter | Recruiter
Verified
Icon employee 24 candidates
Icon cup 2 interviews
Icon health 0 offers

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