IT Monitoring Operator and Services Controller (French Speaking)
ClosedOperations Network Administration Security Information Systems English Networking French Network Security
Khu vực
Tổng quan về công việc và trách nhiệm
Our System/ Network team has responsibilities to ensure the operation of Bouygues Construction Group’s system. By this position, you will perform as technical expert in monitoring and solving incidents in network/ system. Besides, you will be the contact point between our team and other teams in France and Morocco. Your key responsibilities: 1. Supervision/Monitoring Infrastructure: - Active supervision of the infrastructure and network of the company - Conduct preventive measures for applications, backups, systems, … - Manage all incidents: Analyze, evaluate, and escalate issues according to incident management process. - Follow up procedures and propose improvements if needed. 2. Coordinate and support for IT Systems Manager: - Follow up the direction of manager about the company’s strategic, development, and future growth for Supervision team. - Ensure all assigned tasks are professionally undertaken and quality of Monitoring deliverable - Manage critical incidents, associated to user communication, activities, and any appropriate escalations according to predefined process. - Build services relationship with other entities of the groups and contribute to reach KPI for product line. - Review reports, service improvements, service quality, document quality and processes. - Build team capabilities to provide critical thinking. - Manage and coach team members.
Kỹ năng và kinh nghiệm tối thiểu
- 2+ years working experience on related job. - Strong background on System/Network/Monitoring. - Experience in Microsoft System solution. - Advanced French and English is required.
Tại sao ứng viên nên làm ở đây
Professional, Open-minded and Creative Environment: - International, friendly, proactive, supportive workplace. - Great teamwork with Agile mindset. - Fostering mutual respect and understanding. - Strong sharing culture to improve individual development. Individual Development: - Extensive training and in-depth knowledge sharing sessions. - Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization…). - Individual empowerment. Special Care for Employee: - Work from home 2 days/ week. - Dell laptop and external monitor for your work. - 100% salary on probationary period. - Performance bonus. - 15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working). - Annual health check-up and premium health insurance for employee (and your beloved children after 3-working year). - Various attractive teambuilding activities and company trip. - Sport, personal activities sponsor.
Ưu tiên có kỹ năng và kinh nghiệm
- Centreon Cloud - DR, load balancing, clustering. - VMware - Citrix - SCCM/SCOM. - Backup and storage solutions.
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