Marketing Communications Manager

Storytelling Strategic Planning

Icon salary Mức lương
Thương lượng
Icon Location Khu vực
Ho Chi Minh

Tổng quan về công việc và trách nhiệm

1. Strategic Communication Planning - Develop the annual retail communication strategy and calendar aligned with commercial goals, new product launches, promotional campaigns, and key shopping seasons. - Translate business objectives into actionable communication frameworks with clear messaging and content pillars. - Ensure message consistency and synergy across all retail marketing touchpoints, working closely with Trade Marketing and Brand teams. - Leverage consumer insights and retail trends to refine messaging strategy and increase customer engagement at stores. 2. Campaign Communication Execution - Lead end-to-end communication for retail campaigns: concept development, creative briefing, content production, internal rollout, and campaign evaluation. - Adapt messaging across different regions and customer segments while maintaining brand consistency. - Manage retail-facing communication toolkits, including POSM guidelines, visual playbooks, and sales enablers to support store execution. 3. In-Store Communication & Brand Consistency - Oversee all in-store communication efforts: signage, POSM, campaign visuals, promotional displays, and customer messaging. - Ensure consistent brand expression across stores by conducting periodic audits and collaborating with Retail Operations. - Support communication needs for store openings, re-openings, regional events, and nationwide activations. 4. Internal Communication & Frontline Engagement - Coordinate internal communication efforts to cascade campaign messages and product storytelling to frontline sales teams. - Collaborate with HR and Operations to develop internal newsletters, motivation kits, and training materials that align staff with brand and business priorities. 5. Team Leadership & Vendor Management - Lead a communication team or manage external partners (creative agencies, POSM suppliers, content creators) to deliver high-quality deliverables on time and on budget. - Manage project timelines, production schedules, and communication budgets for all campaign assets. - Monitor and report on communication effectiveness using KPIs such as campaign reach, execution compliance, store feedback, and brand consistency.

Kỹ năng và kinh nghiệm tối thiểu

- Bachelor’s degree in Marketing, Communications, Journalism, Visual Arts, or related fields. - Minimum of 5 years of experience in brand or retail communication, with 3-5years in a managerial or strategic role. - Experience working in retail, FMCG, or multi-location business environments is strongly preferred. - Proven ability to lead integrated campaigns and manage cross-functional stakeholders. Key Competencies: - Strategic thinking and planning capabilities with strong campaign execution skills. - Strong content creation and visual storytelling skills. - Excellent project management and coordination skills across departments and regions. - Proficient in managing POSM, creative development, and retail communication assets. Highly organized, adaptable, creative, and detail-oriented.

Tại sao ứng viên nên làm ở đây

Benefits will be shared in details for successful candidates

Ưu tiên có kỹ năng và kinh nghiệm

Experience working in retail, FMCG, or multi-location business environments

Michelle Nguyen

Headhunter | Recruiter
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Michelle Nguyen

Headhunter | Recruiter
Icon employee 62 ứng viên
Icon cup 2 phỏng vấn
Icon health 1 đi làm

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