Logistics Operation

Operations Logistics Operations

Icon salary Mức lương
Thương lượng
Icon Location Khu vực
Ho Chi Minh

Phúc lợi

Cấp laptop Cấp laptop
Bảo hiểm full lương Bảo hiểm full lương

Tổng quan về công việc và trách nhiệm

I. PURPOSE OF POSITION: The primary function of this role is to support the Sales Team by engaging with customers, processing orders, and coordinating logistics. II. RESPONSIBILITIES: 1. Client Order Management: • Upon receiving client inquiries, check the availability of manpower to assess if the order can be fulfilled within the required time frame. • If unable to fulfill the client's order on time, communicate directly with the Sales Personnel to resolve issues. 2. Logistics and Supply Chain Coordination: • Manage flight and client activities, including planning, scheduling, and tracking shipments. • Ensure proper handling, storage, and transportation of goods in line with company standards. • Work with third-party suppliers, vendors, and carriers to ensure seamless operations and timely delivery. 3. Quality and Delivery Planning: • Establish a Quality Plan or Control Plan to ensure operations meet necessary standards and client expectations. • Develop a Daily Delivery Plan and issue instructions to Operators to carry out tasks according to established timelines and quality standards. • Address client complaints promptly and work towards a resolution. 4. Communication and Coordination: • Maintain effective communication with both internal teams and external stakeholders to ensure smooth execution of tasks. • Collaborate with other departments to address any issues that might disrupt scheduled operations. • Assist the admin department with any inquiries related to OBC operations. 5. Documentation and Reporting: • Prepare and maintain operational reports. • Ensure all documentation related to operations, shipments, and logistics is accurate and up-to-date. • Provide regular updates and reports to management on operational performance and improvements. • Record training as per the Training Procedure, ensuring all records are up-to-date and compliant.

Kỹ năng và kinh nghiệm tối thiểu

• A Bachelor’s Degree. • 2-5 years of experience in Logistics, experience in Air freight industry. • Fluency in English is a must. • Comfortable working within a fast-paced and deadline-driven environment. • Ability to work under pressure. • Strong analytical skills and problem-solving mentality. • Strong customer service and interpersonal communication skills and the ability to resolve conflicts in a professional and urgent manner. • Strong attention to detail and accuracy

Tại sao ứng viên nên làm ở đây

• Basic salary: 10-12 million VND • Full-salary insurance contribution • The company will provide laptops and mobile phone. • An international working environment with supportive colleagues.

Ưu tiên có kỹ năng và kinh nghiệm

• Chinese is an advantage • Able to travel overseas for training (if required)

Báo cáo cho

Regional Manager (Singaporean)

Quá trình phỏng vấn

Interview with Regional Manager and VN team (in English): Online interview -> Face-to-face interview

Michelle Nguyen

Headhunter | Recruiter
employee 62 ứng viên
cup 2 phỏng vấn
health 1 đi làm

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Michelle Nguyen

Headhunter | Recruiter
Icon employee 62 ứng viên
Icon cup 2 phỏng vấn
Icon health 1 đi làm

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