ITSM JIRA Implementation Specialist
Consultant Implementation Jira Consultant
Mức lương
Khu vực
Phúc lợi
Thưởng chỉ tiêu
Cấp laptop
Đánh giá lương hàng năm
Phúc lợi khác
Bảo hiểm full lương
Thời gian làm việc linh hoạt
Cho phép làm tại nhà
Tổng quan về công việc và trách nhiệm
About the Role: We are looking for an experienced ITSM JIRA Implementation Specialist to lead the deployment and configuration of JIRA Service Management for ITSM processes. This role involves designing workflows, configuring SLAs, integrating with enterprise tools, and ensuring alignment with ITIL best practices. Responsibilities: - Implement and configure JIRA Service Management for ITSM processes. - Design workflows, automation rules, and dashboards. - Integrate JIRA with Confluence and other enterprise systems. - Provide training and documentation for end-users.
Kỹ năng và kinh nghiệm tối thiểu
- At least 3 years of experience in similar positions - Proven experience in JIRA Service Management implementation. - Strong understanding of ITIL and ITSM processes. - Hands-on experience with workflow design and automation. - Familiarity with Confluence and REST API integrations.
Tại sao ứng viên nên làm ở đây
ST Engineering is one of Asia's largest defense and engineering groups. It has also diversified over the years, and now supplies both military customers and commercial ones in over 100 countries, which cover its four core businesses -- aerospace, land systems, electronics and marine. - Meal allowance & transportation allowance - Laptop - 100% salary from probation - Training from probation - Free learning of all courses on LinkedIn e-learning - Private insurance for employees from probation - SHUI is paid on total Gross Base salary - Annual performance review - Annual salary review - Lots of periodic company gatherings and events.
Ưu tiên có kỹ năng và kinh nghiệm
- Atlassian Certified JIRA Administrator. - ITIL, Atlassian JSM - Experience in large-scale enterprise deployments.
Báo cáo cho
PM
Quá trình phỏng vấn
Culture fit -> technical interview with PM
