English Data Analysis
As a Trading Partner Specialist, you will: KRA 1: Establish New Trading Partners • Ensure the Trading Partner has a single EDI point of contact for all inquiries. • Establish and test connectivity between the Trading Partners and Customers • Gather, maintain, and publish mapping specifications for departmental consumption. • Ensure mapping is being completed in accordance with the departmental Service Level Agreements. KRA 2: Relationship Management • Establish and maintain accurate Trading Partner test instructions. • Align TrueCommerce with the Trading Partners as a preferred EDI provider for their vendors. • Establish TrueCommerce as a “test exempt” partner to help speed the deployment process. KRA 3: Technology Management • Establish oneself as a subject matter expert status by mastering all variations of connectivity (FTP, AS2, VAN) • Troubleshoot and resolve all production communication errors in accordance with departmental SLAs. • Contribute to standard operating procedures (SOPs) • Recognize extraneous connectivity hops and coordinate to simplify and reduce cost.
• 1+ years of experience in Client services, business to business, computer support/service, experience preferred. • 1+ years of experience in FTP and AS2, X-12 and XML. • English proficiency- written and verbal. • Working shift: day shift (9am-6pm) or split shift (8am-12pm; 8pm-00am)
-13th month salary and Talented Retention bonus - Provide social insurance, health insurance & unemployment insurance as stipulated by Vietnam Labor Law for all Vietnamese members. In addition, we provide health & accident insurance for all employees & employee's relatives. We provide annual health checkups, health talks, health & wellness newsletter,... - 12 annual leave days and 2 personal leave days - Training is a must-have part at DiCentral Vietnam, we not only offer on the job but also external training, soft skills (PMBok, BABok, ISTQB, English, Microsoft Certificate …) as we expect you will always achieve good result when working with both Vietnamese and foreign clients - Entertainment: Clubs: Football, PingPong,… - Opportunities to go on business trips overseas traveling abroad is a must (USA, Canada…) - Team Activities: Travel, teambuilding
Please refer to the JD above