Customer Service Engineer
Customer Service Engineering Customer Support Customer Service Engineering
Mức lương
Khu vực
Phúc lợi
Bảo hiểm nâng cao
Bảo hiểm full lương
Đánh giá lương hàng năm
Du lịch/Công tác
Cấp laptop
Thưởng chỉ tiêu
Phụ cấp ăn uống
Tổng quan về công việc và trách nhiệm
- Together with team perform customer support before and after sale about all Panasonic representative machines or Panasonic’s partner devices such (KohYoung, Saki machine) activities: Installation, Maintenance, Support Production, Troubleshooting Issue, Conduct training, Overhaul, ...etc). - Windows person, roller visit Customers to build up relationship, follow up and troubleshoot issue / customer’s requirements. - Propose solution items, software or service package to enhance customers’ satisfaction. - Report directly to Service Assistant Manager/ Manager and higher level. Notice: - New members will be attended training at PFSAP/ PVPAD training center or On Job Training to improve knowledge / skills before handling activities.
Kỹ năng và kinh nghiệm tối thiểu
- Bachelor’s Degree in Electrical/Mechanical or Mechatronic Engineering or related equivalent. - Experience of technical field about Maintenance and Repairing Panasonic SMT equipment. - Strong mechanical, electrical, electronic skills. - Able to work independently and work under high pressure. - Service mind characteristic. - Effective communication / reporting / training skill is must. - Foreign language: English is must. - Computer proficiency including software relevant applications.
Tại sao ứng viên nên làm ở đây
Benefit • Competitive salary package • Health Care package from Panasonic Appliances Vietnam • Annual salary increase, bonus twice a year • 100% salary in probation time; languages allowance (English, Japanese & Chinese) • Many interesting training courses from Panasonic Corporate • Company bus pick up from Ha Noi, Hai Duong, Hung Yen, Bac Ninh • Average all Sundays & 02 Saturdays off per month • Various events such as travel, sports day, family day, annual event organized by the company, etc.
Ưu tiên có kỹ năng và kinh nghiệm
Chinese is an advantage
Báo cáo cho
Manager
Quá trình phỏng vấn
1-2 round with Hiring Manager
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