Center Manager
Operations Management Operations
Mức lương
Khu vực
Phúc lợi
Bảo hiểm full lương
Tổng quan về công việc và trách nhiệm
This role is for professionals who commit to results, thrive under pressure, and are ready to run a business unit that truly makes an impact. Your Role As a Center Manager, you will act as the mini-CEO of your center – setting strategy while staying close to the details. You’ll build and lead high-performing teams, drive business growth, and ensure every learner’s experience meets Apollo’s standards. Strategic Responsibilities - Plan, forecast, and review center performance on a monthly and quarterly basis. - Define sales & customer experience targets and adjust strategies to deliver growth. - Ensure strong cross-functional alignment with Academics, Operations, and Sales. - Shape the culture of your center, building a motivated and committed team. Operational Responsibilities (Daily/Weekly) - Track sales, service, and retention KPIs daily and weekly; act fast when numbers are off-track. - Monitor pipeline, customer feedback, and retention risks, then implement corrective actions. - Coach, train, and motivate staff to meet weekly performance goals. - Handle parent complaints and sensitive issues directly with professionalism. - Manage scheduling, staffing, and expenses to keep operations efficient and smooth.
Kỹ năng và kinh nghiệm tối thiểu
- Bachelor’s degree or higher. - 3+ years of management experience in education, service, or international business. - Proven success in sales and customer experience. - Strong leadership, data-driven decision-making, and operational excellence. - Fluent in both English and Vietnamese. - Resilient, structured, and committed to results.
Tại sao ứng viên nên làm ở đây
- Compensation components: base salary + bonus - A dynamic, purpose-driven environment where your decisions matter. - A clear leadership development pathway and fast-track career growth. - Education sponsorship for your family members. - Competitive salary with full insurance and benefits. - The chance to make a real impact in shaping education in Vietnam.
Ưu tiên có kỹ năng và kinh nghiệm
- Fast learner and flexibility to adapt to a new environment
Báo cáo cho
Regional CM
Quá trình phỏng vấn
V1: HR onl/1h; V2: hiring manager/onl(off)/1h. V3: CEO optional (onl)
Ứng tuyển vào công việc này
Công việc đã hoàn thành (5)
