Business Development Executive
B2B Business Development Sales Communications
Mức lương
Khu vực
Tổng quan về công việc và trách nhiệm
- Ensures compliance with all Palazzo Club standard during all aspects of work. - Identify audiences, establish, develop and maintain relationships with new customers/ VIP/ VVIP players/ businesses via multiple ways to provide superior service; enhance new business and effective target. - Comply all applicable rules, regulations, laws, and policies with highest levels of integrity and honesty. - Identify/ improve/ track of existing products/services and/or progress on new initiatives. - Conduct market research to identify trends, new opportunities, competitor activities, and customer needs. - Maintain players’ database and develop guest list for special events - Coordinate with internal teams to ensure events and promotions align with business objectives. - Monitor player's visit, anticipate and satisfy spending and preferences to tailor marketing campaigns (telemarketing, email, and personal invites) - Assist BDM in planning and execution of special events/ business development programs. - Support, update and cultivate the new ideas/ methods/ development to deliver business solutions. - Recommend locations for Player Development - Resolve and handle customer’s issues and complaints in a professional, efficient and courteous manner. - Knowledge and be able to explain games regulations, marketing promotions and programs. - Provide approval complimentary service/ convey Membership Card/Tier program and qualification requirements to patrons/ prospective gaming guests. - Guide to BDR and approve of various BDR player requests. - Represent a BDE at on and off property events - Collect all information to brief the staff how to execute/ assign - Track and report weekly/ monthly/ annual to the BDM - Ensure hygiene at workplace and public areas. - Ensures all Business Development Representative (BDR) stay well informed of all special event and promotion. - Other tasks assigned from higher manager
Kỹ năng và kinh nghiệm tối thiểu
- Bachelor’s Degree in Businessor Marketing or equivalent combination of secondary educationand experience preferred. - Must have at least 3 years of experience in a Casino/Hotel environment with strong knowledge of hospitality and service standards or a similar role within the Business Development or Hospitality industry. - Be a strategic, analytical, ethical, and effective motivator. - Must be able to read, write, and speak fluent English and - Excellent communication, negotiation and interpersonal skills. - Strong solve and handle complex problems. - Customer-oriented mindset with a passion for delivering excellent service. - Ability to work independently, handle multiple tasks, and meet deadlines. - Knowledge of Microsoft Office
Tại sao ứng viên nên làm ở đây
- Benefits will be shared in details for successful candidates
Ưu tiên có kỹ năng và kinh nghiệm
- Preferably with other language such as Mandarin, Korean, Japanese, etc.. will be additional plus point
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