- Ensure inventory and ticket pricing accuracy across platforms. - Set up and manage the GDS (Global Distribution System) for bus operators. - Work with internal teams to resolve system-related issues. - Assist bus operators with technical questions and support requests. - Handle product-related claims from bus operators. - Use tools like log analysis to diagnose and solve system issues. - Provide feedback to improve internal products and processes. - Perform other tasks as assigned by the management team.
- Diploma or Bachelor's degree in a technology-related field - Strong customer service mindset, good problem-solving skills with attention to detail. - Intermediate proficiency in Excel - Intermediate proficiency in English - Basic troubleshooting skills for software and hardware. - Will be required to work from office fully, and travel as per business requirements
- Benefits will be shared in details for successful candidates
- Skills prioritize candidates who can onboard as soon as possible - 0-2 years experience in technical support or business development support is a plus
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