Front Desk Associate (Night shift)

Operations Customer Service Hospitality Management

Icon salary Mức lương
Thương lượng
Icon Location Khu vực
Ho Chi Minh

Phúc lợi

Cấp laptop Cấp laptop
Du lịch/Công tác Du lịch/Công tác

Tổng quan về công việc và trách nhiệm

- Customer Service: Reception, Check-In, Escort Guests to Their Room, Check-Out, Proactively Providing Information, Responding to Inquiries, Emergencies Handling and Reporting, Claim Handling. - Facility Cleaning: Maintaining Orderliness and Cleanliness of Front Desk, Lobby, Public Areas, and Guest Rooms, Supporting, Routine Inspection - Achieving Sales Targets - Compiling and Preparing In-house Meeting Reports and Meeting Materials - Stock management: ensuring accurate stocktaking and maintaining safe inventory levels at all times - Activity Planning, Application, Execution, Close and Announcement: Tours and Events - Facility: Inspection, Maintenance, Upkeep, and Repairs - Control Costs According to Each Store - Management of the accounting and financial statements, collation, and preparation of documents for the operation of the Store - Ensure Implementation of Strore`s Each Standards by Partners , and Report Deficiencies to the Manager - Implementation of Related Plans for Quality Improvement - Assist with Procurement Inquiries, Comparisons, Price Negotiations, Procurement Applications, Inspections, and Payment Applications - Regular and Irregular Reporting - Communication, Coordination, and Reporting with other Departments and Branches - Other Assigned Tasks

Kỹ năng và kinh nghiệm tối thiểu

- You are fluent in both written and spoken English, other languages (Mandarin, Japanese) are a great advantage Educational Background and Work Experience - Educational Background: Associate Degree, Bachelor's Degree, Master's Degree or Higher - Work experience: Management in the Service Industry and Customer Service Experience                                                                                         - Proficient in operating systems such as Word, Excel, PowerPoint, Outlook and accounting systems - Handle Customer Service Related Matters. - Good Communication Skills to Handle Customer and Partner Feedback and Resolve Disputes

Tại sao ứng viên nên làm ở đây

- Base salary (7,5-8,5 million vnd/month) + commission - Insurance follows the government law - Promotion opportunities - Youthful working environment, leadership team, enthusiastic advancement and many advancement opportunities. - Other allowance

Ưu tiên có kỹ năng và kinh nghiệm

- Priority is given to candidates who already have a tour operator license

Báo cáo cho

Hiring Manager

Quá trình phỏng vấn

2 interview rounds in English (at office)

Gia Huy

Headhunter | Recruiter
Verified
employee 43 ứng viên
cup 6 phỏng vấn
health 1 đi làm

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Gia Huy

Headhunter | Recruiter
Verified
Icon employee 43 ứng viên
Icon cup 6 phỏng vấn
Icon health 1 đi làm

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