Lead Sales and Operations

Sales Management Sales Operations

Icon salary 年収
応相談
Icon Location Location
China, 中国

Job Overview And Responsibility

- Lead, manage and supervise a team of sales team, ensuring daily operations run smoothly and efficiently. ↳ 统筹、管理、带领销售团队团队,保障日常运营工作高效、有序落地; - Assist to formulate annual/quarterly/monthly operation plans and execution mechanisms for the B2C student accommodation business, based on market demand, student needs and local regulations in target markets (UK, Australia, Canada, etc.). ↳ 结合目标市场(英国、澳洲、加拿大等)市场需求、学生诉求及当地政策法规,协助制定B2C 留学生公寓业务年/ 季/ 月度运营方案与落地执行机制; - Monitor competitor dynamics, pricing, service standards and channel performance, and provide insights to optimize business competitiveness. ↳ 持续监控竞品动态、定价体系、服务标准及各渠道运营表现,输出优化建议,提升公司整体业务竞争力; - Oversee the full booking cycle for students (inquiry, follow-up, booking completion, after-sales), ensure high conversion and service quality. ↳ 把控销售全流程,学生预订全流程(咨询跟进、下单成交、售后保障),保障高转化水平与标准化服务质量; - Maintain strong relationships with students to support a smooth sales cycle and stable conversion rate. ↳ 维护良好学生客群关系,保障销售链路顺畅,稳定业务转化效率; - Ensure all booking-related tasks and workflows are completed in a timely and standardized manner. ↳ 推动所有预订相关工作流程按时、标准化完成; - Lead the team to achieve quarterly and annual business growth targets. ↳ 带领团队达成季度、年度业务增长指标。

Required Skills and Experience

- Excellent verbal and written communication skills in English and Mandarin ↳ 流利的英语听说读写能力; - Good time management and planning and execution skills ↳ 优秀的时间管理、规划统筹与落地执行能力; - Proven ability to manage a sales team of 10+ members, including team building, performance management, and coordination to drive team goals. ↳ 具备10 人及以上网络销售团队完整管理经验,擅长团队搭建、绩效管控,统筹团队完成业绩目标; - Proficiency in CRM or other operation systems ↳ 熟练操作CRM 客户管理系统及各类运营工具。 - Bachelor’s degree or above. ↳ 本科及以上学历; - Experience – minimum 5+ years relevant experience in overseas student business ↳ 5 年及以上相关行业运营工作经验;

Why Candidate should apply this position

What will you get from amber? ● Rapid career growth (can skip intermediate levels) ● Employee wellbeing policies (at the best standard) ●Amazing work culture! ●Yearly bonus ●Performance bonus by reaching targets ●Local labour contract and standard benefits according to the law

Preferred skills and experiences

- Mature B2C operation mindset; experience in building or scaling operation systems is a plus. ↳ 成熟的B2C 运营思维,有搭建、规模化运营体系经验者优先; - Experience in overseas student accommodation, E-commerce, E-education, hospitality, real estate or customer service is preferred. ↳ 有留学生公寓、电商销售,网络教育销售,酒店文旅、房产租赁、客户服务相关行业从业经历优先; - Familiarity with UK and Australia student markets is a strong plus. ↳ 熟悉英国、澳洲留学生市场者优先。

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