Clinic Manager
Manager Management
年収
Location
Job Overview And Responsibility
A. Clinic Operations Management - Manage and coordinate all daily operational activities of the clinic. - Supervise the customer reception, consultation, and service process to ensure service quality and a positive customer experience. - Coordinate with doctors, nurses, and related departments to ensure the clinic operates efficiently and professionally. B. Appointment & Customer Schedule Management - Receive and manage customer booking schedules. - Arrange and coordinate appointment schedules for doctors and medical staff. - Monitor and optimize customer flow to improve operational efficiency and reduce waiting time. C. Medical Supplies & Equipment Management - Plan and manage the procurement of medical supplies and equipment required for clinic operations. - Monitor and control medical inventory to ensure a stable supply for professional activities. - Work with suppliers to control quality, delivery schedules, and costs. D. Customer Experience & Feedback Management - Collect and record customer feedback after services. - Monitor customer satisfaction levels and propose solutions to improve service quality. - Handle customer issues and complaints in a professional manner. E. Working with Authorities - Coordinate and work with relevant authorities and regulatory agencies in Malaysia related to clinic operations. - Support legal procedures, licensing processes, and compliance requirements in the healthcare sector. - Ensure clinic operations comply with local laws and medical standards. F. Reporting & Operational Improvement - Prepare periodic reports on clinic operations, customer volume, and operational performance. - Propose solutions to optimize operational processes and improve service quality.
Required Skills and Experience
- Bachelor’s degree or higher. - At least 2 years of experience in a management position in a clinic, medical spa, or healthcare/beauty service environment. - Proficient in English and Chinese for communication and problem-solving. - Experience in personal sales performance and leading a sales team. - Required skills: o Leadership o Sales management o Customer service o Problem-solving o Planning and organizational skills
Why Candidate should apply this position
- Salary: Negotiable - Additional income: Personal commission + clinic revenue bonus - Probation: 85% of base salary - Full benefits according to Vietnamese and Malaysian regulations - Accommodation support provided by the company - Opportunity for career advancement to Executive Director
Preferred skills and experiences
- Ability to drive a car is an advantage.
Report to
Board of Directors / Operations Director
Interview process
1-2 round of interview
Apply for this job
ご成約済みの案件 (24)
-
![Check]()
[HK] Business Development Manager への配置
-
![Check]()
[HK] Business Development Manager への配置
-
![Check]()
[HCM] Technical Sales Representative への配置
-
![Check]()
E-commerce Trainee (E-shop • Community • Affiliates) への配置
-
![Check]()
QA Manager への配置
-
![Check]()
Senior Interior Designer への配置
-
![Check]()
Delivery Manager への配置
-
![Check]()
Creative Lead (Overseas Market - Growth) への配置
-
![Check]()
Senior Nodejs Engineer への配置
-
![Check]()
AP Payments and vendor reconciliation への配置
-
![Check]()
Senior Flutter Developer への配置
-
![Check]()
Customer Manager への配置
-
![Check]()
Finance Executive (Financial Reporting) role 6 への配置
-
![Check]()
Product Marketing Director への配置
-
![Check]()
Finance Executive (Consolidation) - role 2 への配置
-
![Check]()
Finance Executive (Treasury) - role 1 への配置
-
![Check]()
Personal Assistant/Admin への配置
-
![Check]()
Installer/Technician への配置
-
![Check]()
Team Lead IT Service Desk への配置
-
![Check]()
Game Developer - Unreal Engine (Full-time remote) への配置
-
![Check]()
Sales Supervisor への配置
-
![Check]()
Content Marketing Leader への配置
-
![Check]()
Content Writer への配置
-
![Check]()
Head of Content への配置
