Senior SalesForce Administrator

Enginering Salesforce App Development

Icon salary 年収
交渉可能
Icon Location Location
Ho Chi Minh

Benefits

Work-from-home policy Work-from-home policy
Salary review Salary review
Travel/company trips Travel/company trips
Performance bonus Performance bonus
Free lunch and Snacks Free lunch and Snacks
Extra health insurance Extra health insurance
13th month salary 13th month salary
Full social insurance Full social insurance

Job Overview And Responsibility

SECUTIX is an industry-leading entertainment ticketing software. Our product is used by the largest sports clubs, live events, museums, and the greatest world sports tournaments. We are looking for a qualified Salesforce Developer to join our Customer Service team, whose mission is to contribute to maintaining and administering our Salesforce platform. Your responsibilities - Maintain and administer Salesforce instance, including user access to data, security settings, and application configuration. - Administer users’ permissions on objects, fields, and reports. - Troubleshoot any technical difficulties and resolve any issues. - Manage the installation and maintenance of applications within Salesforce. - Create customizations for use with Salesforce. - Monitor system performance and identify issues. - Provide support to users who need help using the platform, respond promptly to requests for assistance, and offer advice where appropriate. - Contribute to document Salesforce platform (user guides, specifications, etc.). - Proven experience: Force.com Platform, PAAS, SAAS.

Required Skills and Experience

- Bachelor’s degree in computer science, information technology, engineering, or related field. - Salesforce Certified Administrator. - Experience working with colleagues in European countries - Knowledgeable with 3+ years of relevant work experience in Salesforce platform administration. - 5 to 8 years of experience with Salesforce Service Cloud (mandatory) and Salesforce Experience Cloud (advantageous). - 1 to 3 years of experience with Salesforce Flow and other OOTB features. - Ability to work with end-users from non-tech departments like Sales, Service, Marketing. - Experience with technical and business documentation. - Strong analytical skills to investigate and correctly identify the root cause. - Good time management skills, able to identify and prioritize urgent/critical requests. - Strong communication and presentation skills. - Demonstrates professionalism and confidence: dynamic thinker, proactive, can-do attitude, problem solver, and result-oriented. - Customer-oriented mindset. - Proficient in English is required. - Eagerness to learn, develop, and get involved in a wide range of tasks.

Why Candidate should apply this position

- Professional European-based company. - Attractive salary. - Performance bonus of up to 4 months’ salary. - Opportunities for travel to Europe. - Hybrid home/office working model. - Flexible working time. - Structured training & development roadmap. - Good work-life balance. - Premium healthcare insurance. - Loyalty programs. - Well-being activities. - Annual company trips and team-building events.

Preferred skills and experiences

- ITIL certification. - Experienced in Data Studio / Tableau / CRM Analytics. - Knowing French, German, or Spanish is a strong plus.

Report to

Tech Manager

Interview process

1 round Offline interview with HR + Technical Manager (no test). May have 1 interview with HQ in Switzerland

Harrison Yeong

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health 41 件のオファー

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Harrison Yeong

Headhunter | Recruiter
Verified
Icon employee 950 件の履歴書
Icon cup 338 件の面接
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