Penting

Game Live Service Operator

Game Operations Operation Management Game Operations

Icon salary Gaji
Negotiable
Icon Location Lokasi
Ho Chi Minh, Remote

Keuntungan

13th month salary 13th month salary
Extra health insurance Extra health insurance
Free lunch and Snacks Free lunch and Snacks
Performance bonus Performance bonus
Travel/company trips Travel/company trips
Salary review Salary review
Work-from-home policy Work-from-home policy

Gambaran besar dan Tanggung jawab pekerjaan

SIPHER a lore-heavy Action RPG with a PVE Co-op Dungeon and PVP Battle Arena mode, designed for both casual and competitive players. The game is easy to pick up but hard to master. We are an international group with hybrid roles, consisting of members from various backgrounds, including Vietnam, the US, Europe, Singapore, the Philippines, Puerto Rico, Indonesia, and more: - We are a team with 160 members and growing. - We are young and full of energy. - We love gaming. - We love amazing stories told through gaming and movies. As a Game Live Service Operator, you will be at the heart of our game's operational excellence, ensuring our RPG titles remain vibrant, engaging, and smoothly running: - Oversee day-to-day operations of our RPG titles, focusing on both PVE Co-op Dungeons and PVP Battle Arenas. - Collaborate with development teams to schedule and deploy game patches, updates, and new content, ensuring a seamless experience for our players. - Plan and execute engaging live events and promotions that enhance community engagement and retention. - Monitor game performance and player feedback to identify trends and areas for improvement. - Work with the community management team to communicate effectively with our player base. - Manage in-game economies to ensure balance and player satisfaction. - Develop strategies to increase player lifetime value through engagement and monetization initiatives. - Produce regular reports on game performance, player feedback, and event outcomes to inform future strategies.

Keahlian dan pengalaman yang dibutuhkan

- 5+ years of experience in live game operations, preferably within the RPG genre. - Working experience in big studios such as Blizzard Entertainment, Riot Games, and Square Enix,... or similar size studios - Strong understanding of game mechanics, especially in PVE and PVP environments. - Creative thinker with the ability to conceive and execute engaging live events. - Strong communication skills, with the ability to articulate complex issues clearly to both players and internal teams. - Experience with game analytics tools and metrics. - Ability to work in a fast-paced and dynamic environment. - Passion for gaming, with a deep understanding of the MMORPG and online gaming community. - Fluent English

Mengapa kandidat disarakan untuk posisi ini

- Meals and parking allowance are covered by the company. - Full benefits and salary rank during probation. - Insurances as Vietnamese labor law and Premium health care & Accident insurance for employees and relatives. - Competitive salary, 13th-month salary, HOT bonus, Performance Bonus. - A half-year and End-of-year Bonus yearly depending on company performance. - Unique Growth & Performance evaluation every 6 months. - Recharge time, Sports, Buddy meals, Training allowances. - Culture of Remote working, Hybrid workplace, and Flexible working environment. - A fun & dynamic environment and freedom to be creative. - 5 working days/week: Mon – Fri with flexible working time. - Company trip, Team building twice a year & other community Tech activities.

Keahlian dan pengalaman yang disarakan

Bachelor's degree in Game Design, Business, Marketing, or a related field is preferred.

Melapor kepada

CEO

Proses Wawancara

HR screening > 1st Interview (with Operating team) > 2nd Interview (with CEO & Founder)

Tony Nguyen

Headhunter | Recruiter
Verified
employee 4828 candidates
cup 629 interviews
health 39 offers

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Tony Nguyen

Headhunter | Recruiter
Verified
Icon employee 4828 candidates
Icon cup 629 interviews
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