Operations Administration French Network Security Networking Information Systems Network Administration English
By this position, you will perform as technical level 2 monitoring and collaborating with other teams in French and Morocco. Systems/Network: - Configure internal systems. - Diagnose and troubleshoot technical issues. - Maintain System Integrity. - Monitor system performance, IT system operations and storage utilization. - Provides support with escalated helpdesk or level 1 requests. - Plans ahead for necessary hardware or software upgrades to support system growth. - Install servers, devices and firewalls. - Upgrade the network infrastructure. - Conduct Data backups. - Ensure the smooth deployment of new applications. - Provide advices and best practices for IT security. - Write, edit and revise security procedures. Coordinator and support for manager of IT Systems team: - Follow up the direction of manager about the company’s strategic, development, and future growth in IT System team. - Ensure all assigned IT tasks are professionally undertaken and that the IT system remains in good condition and runs perfectly. - Sensibilized for all IT technical aspects of the company. - Manage critical incidents, associated to user communication, activities and any appropriate escalations. - Build services relationship with user center teams and understand the principles and practice of client care. - Review performance reports, service improvements, service quality and processes. - Build team capabilities to provides expert advice. - Manage and coach team members. - Ensure that team’s KPIs are monitored, actions are taken, evaluated accordingly and delegated properly.
- 6+ years working experience on related job. - Strong background on System/Network/Security. - 3+ years working experience in Microsoft System solution. - Good knowledge or experience on system security techniques. - Experience in Cyber Security. - Advanced French and fluent in English.
Professional, Open-minded and Creative Environment: - International, friendly, proactive, supportive workplace. - Great teamwork with Agile mindset. - Fostering mutual respect and understanding. - Strong sharing culture to improve individual development. Individual Development: - Extensive training and in-depth knowledge sharing sessions. - Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization…). - Individual empowerment. Special Care for Employee: - Work from home 2 days/ week. - Laptop and external monitor for your work. - 100% salary on probationary period. - Up to 2-month performance bonus. - 15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working). - Annual health check-up and premium health insurance for employee. - Various attractive teambuilding activities and company trip. - Sport, personal activity sponsor.
- Exchange Online. - DR, load balancing, clustering. - Hyper-V, Nutanix. - Citrix. - SCCM/SCOM. - MS SQL database server. - Backup and storage solutions.