Urgent

Game Live Service Operator

Game Operations Operation Management Game Operations

Icon salary Salary
Negotiable
Icon Location Location
Ho Chi Minh, Remote

Benefits

Work-from-home policy Work-from-home policy
Salary review Salary review
Travel/company trips Travel/company trips
Performance bonus Performance bonus
Free lunch and Snacks Free lunch and Snacks
Extra health insurance Extra health insurance
13th month salary 13th month salary

Job Overview And Responsibility

SIPHER a lore-heavy Action RPG with a PVE Co-op Dungeon and PVP Battle Arena mode, designed for both casual and competitive players. The game is easy to pick up but hard to master. We are an international group with hybrid roles, consisting of members from various backgrounds, including Vietnam, the US, Europe, Singapore, the Philippines, Puerto Rico, Indonesia, and more: - We are a team with 160 members and growing. - We are young and full of energy. - We love gaming. - We love amazing stories told through gaming and movies. As a Game Live Service Operator, you will be at the heart of our game's operational excellence, ensuring our RPG titles remain vibrant, engaging, and smoothly running: - Oversee day-to-day operations of our RPG titles, focusing on both PVE Co-op Dungeons and PVP Battle Arenas. - Collaborate with development teams to schedule and deploy game patches, updates, and new content, ensuring a seamless experience for our players. - Plan and execute engaging live events and promotions that enhance community engagement and retention. - Monitor game performance and player feedback to identify trends and areas for improvement. - Work with the community management team to communicate effectively with our player base. - Manage in-game economies to ensure balance and player satisfaction. - Develop strategies to increase player lifetime value through engagement and monetization initiatives. - Produce regular reports on game performance, player feedback, and event outcomes to inform future strategies.

Required Skills and Experience

- 5+ years of experience in live game operations, preferably within the RPG genre. - Working experience in big studios such as Blizzard Entertainment, Riot Games, and Square Enix,... or similar size studios - Strong understanding of game mechanics, especially in PVE and PVP environments. - Creative thinker with the ability to conceive and execute engaging live events. - Strong communication skills, with the ability to articulate complex issues clearly to both players and internal teams. - Experience with game analytics tools and metrics. - Ability to work in a fast-paced and dynamic environment. - Passion for gaming, with a deep understanding of the MMORPG and online gaming community. - Fluent English

Why Candidate should apply this position

- Meals and parking allowance are covered by the company. - Full benefits and salary rank during probation. - Insurances as Vietnamese labor law and Premium health care & Accident insurance for employees and relatives. - Competitive salary, 13th-month salary, HOT bonus, Performance Bonus. - A half-year and End-of-year Bonus yearly depending on company performance. - Unique Growth & Performance evaluation every 6 months. - Recharge time, Sports, Buddy meals, Training allowances. - Culture of Remote working, Hybrid workplace, and Flexible working environment. - A fun & dynamic environment and freedom to be creative. - 5 working days/week: Mon – Fri with flexible working time. - Company trip, Team building twice a year & other community Tech activities.

Preferred skills and experiences

Bachelor's degree in Game Design, Business, Marketing, or a related field is preferred.

Report to

CEO

Interview process

HR screening > 1st Interview (with Operating team) > 2nd Interview (with CEO & Founder)

Tony Nguyen

Headhunter | Recruiter
Verified
employee 4801 candidates
cup 628 interviews
health 39 offers

Apply for this job

Successfully!

Thank you, you have sent the information successfully.

← View more Tony Nguyen's jobs
upload Click or drag file to this area to upload PDF only (3MB), You can update only 1 CV

Tony Nguyen

Headhunter | Recruiter
Verified
Icon employee 4801 candidates
Icon cup 628 interviews
Icon health 39 offers
Chat
Completed jobs (39)
  • 10/01/2024 09:59 AM
    Check Placement for Creative Director (Video Content Lead – Fiction)
  • 08/01/2024 07:52 AM
    Check Placement for Promo Producer (Writer)
  • 04/12/2023 11:22 AM
    Check Placement for Senior Python Engineer (Full-time remote)
  • 20/10/2023 08:23 AM
    Check Placement for Freelance Senior Marketer
  • 19/10/2023 07:56 AM
    Check Placement for Creative Director (Video Content Lead – Fiction)
  • 01/09/2023 08:56 AM
    Check Placement for Endpoint Security Engineer (1-year contractor)
  • 15/08/2023 07:53 AM
    Check Placement for Credit Control Executive
  • 11/07/2023 03:55 AM
    Check Placement for Technical Lead
  • 30/06/2023 04:03 AM
    Check Placement for Performance Marketing Specialist
  • 25/05/2023 08:46 AM
    Check Placement for Finance Executive (Consolidation) - role 2
  • 03/04/2023 03:22 AM
    Check Placement for Head Trainer
  • 13/03/2023 08:39 AM
    Check Placement for Data Scientist
  • 17/10/2022 02:21 AM
    Check Placement for Senior Mobile Developer
  • 03/10/2022 02:30 AM
    Check Placement for Marketing Lead (Full-time remote)
  • 06/09/2022 07:12 AM
    Check Placement for Technical Solution Sales
  • 25/07/2022 03:17 AM
    Check Placement for Senior Fullstack Developer (.NET Core) - Open remotely 100%
  • 01/07/2022 07:33 AM
    Check Placement for Investor Relations Manager
  • 02/06/2022 09:50 AM
    Check Placement for Chief Technology Officer
  • 04/05/2022 09:54 AM
    Check Placement for Phó phòng Telesales
  • 14/03/2022 07:34 AM
    Check Placement for QA/QC Tester (Part-time)
  • 11/02/2022 03:11 AM
    Check Placement for Graphic Designer
  • 07/10/2021 03:24 AM
    Check Placement for Game Designer (Full-time Remote)
  • 05/10/2021 03:47 AM
    Check Placement for Motion Designer (Full-time Remote)
  • 05/10/2021 03:42 AM
    Check Placement for Full Stack NodeJS (MERN Stack) (Full-time Remote)
  • 27/08/2021 09:53 AM
    Check Placement for Chief Accountant
  • 23/08/2021 02:30 AM
    Check Placement for Frontend Developer (Full-time Remote)
  • 16/08/2021 12:00 AM
    Check Placement for Front-end developer (Freelance remote)
  • 10/08/2021 12:00 AM
    Check Placement for Data Scientist (Full-time Remote)
  • 09/08/2021 12:00 AM
    Check Placement for Performance Marketer
  • 02/08/2021 04:57 AM
    Check Placement for #Senior React Native Developer
  • 17/07/2021 12:00 AM
    Check Placement for Web Designer (Freelance)
  • 12/07/2021 12:00 AM
    Check Placement for Senior QA Engineer
  • 12/07/2021 12:00 AM
    Check Placement for Business Analyst
  • 01/07/2021 12:00 AM
    Check Placement for Senior Angular Front-end Developer
  • 01/07/2021 12:00 AM
    Check Placement for Product Owner
  • 07/06/2021 12:00 AM
    Check Placement for Senior Java Developer
  • 05/04/2021 12:00 AM
    Check Placement for Sales Admin Supervisor
  • 01/12/2020 12:00 AM
    Check Placement for Assistant
  • 04/11/2020 12:00 AM
    Check Placement for Kỹ sư Thủy lợi
View More
View Less