Account Management Associate
Operations Account Management Account Management Medical Office
Salary
Location
Job Overview And Responsibility
As an Account Management Associate, you will help develop Hive’s transformative health plan experience across SMEs by nurturing and strengthening Hive’s relationships with our accounts. As one of the pioneering members of the team, you will work closely with the other functions in continuously delivering user experience improvements and introducing best-in-class strategies and processes that will help Hive Health provide an unparalleled healthcare experience for Filipinos. Responsibilities As an Account Management Associate, your areas of responsibilities include: - Manage and grow relationships with existing accounts through facilitating onboarding sessions, conducting regular check-ins and business reports, and attending to day-to-day concerns - Lead the discussions and negotiations of contract renewals - Organize marketing initiatives such as webinars and newsletters that drive member engagement - Solicit feedback from accounts and incorporate these into product development and overall business strategy - Develop deep understanding of Hive’s product, as well as health plans and processes in the market - Support and coordinate closely with other functions to deliver an extraordinary user experience
Required Skills and Experience
- At least 1 year of relevant experience in account management, business development, or related fields - Ability to effectively use data in building business reports and performing business analysis - Creative, detail-oriented, proactive in problem solving and identifying opportunities - Curious, results-driven, ownership mentality with growth mindset - Excellent verbal and written communications - Collaborative team player with the ability to adapt quickly in a fast-paced environment - Passion for innovation in healthcare
Why Candidate should apply this position
- Be part of a founding team transforming healthcare in the Philippines and beyond - Comprehensive healthcare benefits (we practice what we preach!) - Hybrid work flexibility and paid time off - Career development and mentorship - Access to global tech and advisory support from Harvard, Stanford, and more - Gov't mandated benefits - 13th Month Pay - HMO - Work laptop - Vacation and Sick Leave
Preferred skills and experiences
- Prior experience in roles such as medical liaison, provider relations, hospital HMO section staff, company nurse, teleconsult nurse, etc., is advantageous
Report to
Team Lead
Interview process
1. HR Interview 2. Take home exam 3. Hiring Manager Interview 4. Founders Interview
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