Urgent

Operations Manager

Closed

Management Operations Legal

Location

Hanoi

Benefits

13th month salary

Full social insurance

Other benefits

Yearly salary review

Travel/company trips

Laptop/desktop for works

Performance bonus

Extra health insurance

Job Overview And Responsibility

- Partner with the CEO and senior managers to translate company strategy into clear quarterly priorities, measurable outcomes, and a disciplined execution cadence across Vietnam and Singapore. - Orchestrate cross functional execution across Vietnam and Singapore by aligning priorities, owners, timelines, and dependencies across teams, then running a clear operating cadence that tracks KPIs, surfaces blockers early, drives fast tradeoff decisions, and escalates risks with context plus actionable options. - Build and continuously improve NYB’s operating system: SOPs, approval flows, documentation standards, vendor governance, procurement, office operations, logistics, information management, access hygiene. Ensure operational clarity as the company scales. - Run the company support stack end to end across the business lifecycle: pipeline and CRM hygiene, sales paperwork flow, marketing execution coordination, customer onboarding and delivery coordination, people operations logistics, contract and compliance administration, finance hygiene across expenses, payments, invoicing, reporting support. - Protect operational integrity. Ensure policies are followed. Maintain audit ready documentation. Strengthen compliance habits appropriate for a biotech AI business.

Required Skills and Experience

- Bachelor’s degree or higher in Business Administration, Operations Management, Finance, HR, Legal Studies, or a related field. - 7 plus years experience in business operations, program management, chief of staff support, or operations leadership in fast paced environments. Startup experience in biotech, AI, or tech services preferred. - Proven ability to run cross functional execution across commercial and technical teams, with strong stakeholder management and disciplined follow up. - Strong operations toolkit across budgeting, expense control, vendor management, procurement, reporting hygiene, and familiarity with contract workflows NDA, MSA, SOW, invoicing readiness. - Strong writing and documentation discipline. Ability to build SOPs, approval flows, KPI trackers, decision logs, operating reviews. - Strong communication and negotiation skills with internal stakeholders, customers, partners, and vendors. - High ownership mindset with strong prioritization under ambiguity. Ability to work with minimal supervision. - Professional fluency in English; proficiency in additional languages is an advantage. - The "Startup" DNA: Proven track record in a startup or scale-up environment where resources are lean and speed is critical. - Detail-Oriented & Hands-on: A "no task is too small" attitude. You are comfortable managing high-level strategy one hour and fixing a process bottleneck or administrative detail the next. - Resourcefulness: Ability to create order out of ambiguity and build functional systems where none previously existed.

Why Candidate should apply this position

- Competitive Salary - Working days: Monday to Friday. - Workplace: This role is based in our Hanoi office, located in the vibrant Old Quarter. - Build a professional network through collaborations with pharmaceutical companies, industry leaders, and academic experts. - Work on impactful projects that address critical challenges in drug discovery and healthcare. - We provide a dynamic, fast-paced, and collaborative environment where problem-solving and agility are at the heart of what we do. Along with a competitive salary, we foster a culture that values ambition, confidence, and humility, consistently pushing the boundaries of innovation. - If you're excited about working in a young, talented tech company and want to explore the world of AI and pharmaceuticals, we encourage you to apply.