Chief Agency Officer
Salary
Location
Job Overview And Responsibility
1. Be accountable for delivering nationwide sales target (i.e. Active agents, Activity Ratio, Recruitment, AFYP, Persistency) 2. Planning and execution - Provide leadership, vision and strategy to drive business results through agency development channel, strengthen relationship with business partners such as GA directors, manage and implement the agreed agency development strategies to build capability, improve performance and efficiencies, and deliver against business plan; - Anticipate market trends and industry practices, and lead the development of business plans and strategies to set performance and growth milestones. Manage and work with Territory Directors to set targets, improve productivity and quality of business, strengthen relationships and achieve Key Business - Performance Indicators (KBPIs); for example, metrics may include AFYP, FYC, Productivity, Activity, Persistency, Headcount, etc. - Provide leadership to the DQA team in the design & roll-out of sales/management tools and work practices that are customer-centric, distribution-relevant, and compliant to market conduct standards; monitoring and sales practices risk indicators monitoring (RIM), local red flags, market conduct control metrics (MCCM) - Follow up by monitoring progress and results and taking appropriate counter measures. - Establishing follow-up reporting systems for alerts, agency feedback and case resolutions; in implementing intervention programs to reduce “red flags” and deterioration in trend in quality business, promote quality sales & field management practices 3. Resources and Budget Management - Oversee the management of all operational including technology deployment, financial and human resources within the approved budget to maximizing utilization of resources by: - Continuously enhancing the management capability - Continuously improving subordinates competence level - Continuously enhancing technology deployment - Ensure proper budgeting process and operating within agreed budget - Create the climate of high performance and alignment with SLV’s strategic direction on culture and talent development - Take corrective action when performance needs improvement. 4. Governance, compliance and risk management - Oversee the implementation of all applicable governing legislation, regulations, directives, policies and industry association guidelines as well as risks within individual life business by: - Ensure proper implementation of relevant Corporate policies, local standards and operating guidelines - Ensure proper assessment and mitigation process for all risks related to operations and individual life insurance
Required Skills and Experience
1. Required knowledge: - Possess in-depth knowledge of the life insurance industry, sales/compensation mechanism of the agency development, compliance and other legal issues, as well as broader knowledge of other business and functional areas. Fully competent in the use of sales information systems and the interpretation of sales data, and has thorough understanding of insurance relevant regulatory requirements. - Has thorough understanding of insurance relevant regulatory requirements. 2. Required Competencies: - Strong Leadership skills: Ability to manage multi-tasks and professional teams in fast moving environment. Shares vision and articulate clear, actionable objectives and plans to team. - Influencing: Tactful in influencing top levels/ stakeholders internally and externally, especially in situation where there would be great impact to relationship with agency / customers, industry, regulatory bodies, etc.Motivates and influences people and changes their behaviors if needed to achieve results. - Planning and organization: Direct long-term strategies or operating models based on Corporate/ top management’s direction and future organization needs. - Business and client orientation: Drive teams to leverage with key internal/ external customers to support business needs and identifies potential business issues or opportunities that may impact organization results.
Why Candidate should apply this position
Benefits will be shared in details for successful candidates.
Preferred skills and experiences
Prioritize candidates who can onboard as soon as possible.
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