Project Manager (Life Insurance project)
Project Management Project Manager Product Development
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Job Overview And Responsibility
Job Purpose • The job holder leads portfolio management by providing support in planning, coordination of financial objectives and deliverables for the portfolio of both traditional projects/initiatives implemented through Waterfall methodology and customer journey digitization initiatives implemented through Agile methodology. • The job holder collaborates with cross-functional teams within the Transformation Office and other divisions in the bank to ensure operational consistency across bank-wide initiatives in tracking and governing progress, managing resources and communicating with stakeholders. Key Accountabilities (1) – Operations Support and Governance • Design the operational process across the initiative lifecycle to ensure standardized approach across all type of initiatives/projects. • Update operational processes on a regular basis and facilitate the set up of new initiatives and tribes in accordance with required standards. • Support the development of tools/templates and guide initiative teams on how to fill in and update initiative progress on the tools/templates created. • Apply and maintain tools/templates used to track and report across the portfolio of transformation initiatives (Foundational and Agile), define monitoring tools/templates and customize as needed. • Provide logistics support for Head of IPMO and the team, CEO workshops, governance meetings, and be the contact point for building the Agile working environment for the Transformation Office. • Consolidate and prepare progress reports for STEERCO, TECO, BOM, BOD leadership committees timely and accurately. Key Accountabilities (2) – Resource Management • Collaborate with stakeholders in Business Units / Divisions to identify high level resource planning requirements to ensure optimal resource utilization. • Track and control resource usage efficiency to ensure sufficiency for all units in the Transformation Office and for bank-wide initiatives within approved plan. Key Accountabilities (3) – Portfolio Management • Work with transformation initiative leads and teams to understand progress of their assigned portfolio and track the accuracy of inputs for tools. • Work with initiative leads to change initiative status and solve problems as required, report key challenges, track progress, recognize financial values and manage use of monitoring tools. • Proactively guide initiative teams, Business Units and Divisions for effective cross-functional collaboration. • Control quality and compliance of initiatives with required standards. • Escalate issues or risks of potential impact on performance via portfolio reporting to Sponsors / STEERCO / TECO committees to facilitate the decision making process. • Support the iPMO Lead in developing Early Warning System (EWS). Key Relationships – Direct Manager • Head of iPMO Key Relationships – Direct Reports • N/A Key Relationships – Internal Stakeholders • Initiative teams within the Transformation Office and the Bank Key Relationships – External Stakeholders • Partners providing professional services
Required Skills and Experience
Success Profile – Qualification and Experiences • At least 8 years of project or program management experience in Waterfall or Agile methodologies. • Project or program management experience in a bank or technology organization including banking product development, performance management, IT project implementation. • Demonstrated experience working in a transformation office to drive a large organization-wide transformation program. • Strong experience in performance tracking and management including operating rhythm of performance reviews. • Strong knowledge and experience in blending traditional project management principles and practices with an Agile development approach in the right proportions to fit large, complex, mission-critical, enterprise-level projects. • Bachelor’s or Master's degree in Technology, Business, Banking and Finance or relevant discipline. • Project management certification in PMP, PgMP will be advantageous.
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