Director, Capability Development

Finance Development Operations

Icon salary Salary
Negotiable
Icon Location Location
Hanoi

Job Overview And Responsibility

Key Accountabilities (1) – Strategy & Planning • Build capability development strategy to close the gap for frontline managers, sales force and support functions of Retail Banking Group (RBG) in the South. • Business & operation management. 2.1 Capability Development Management • Engage business stakeholders and partners to identify capability development needs, build and manage Overall Development Plan (including Capability Construct & Learning Roadmap) for Retail frontline positions as assigned by Senior Director, Capability Development. • Manage impact assessment & readiness for initiatives/other strategy changes related to the Overall Development Plan (e.g. new products, new service model, changes in policies/legal regulations, etc.). • Manage change implementation in the South. • Build & manage planning, budget & financial management in the South. 2.3 Capability Development Solution Implementation & Evaluation • Manage implementation of training/facilitation/coaching activities, as well as post-training evaluation model/process/tools/system in the South. Key Accountabilities (2) – People Management • Oversee human resources planning and execution (headcount & costs) of their function/sub-function. • Attract, onboard and retain the right talents for a high-performing team. • Establish and communicate sub-function/function and individual KRAs/KPIs, goals, action plans, expectations and results to reporting line. • Manage sub-function/function performance & provide feedback regularly (following the annual performance management cycle). • Define team’s capability requirements and enable team members’ professional and personal development through capability assessment, training, coaching & feedback, mentoring, etc. • Motivate and recognize team members’ contributions towards the team’s shared goals. • Responsible for developing talents within the function/sub-function. • Act as a role model and promote corporate culture at function/sub-function level. • Understand & communicate relevant HR offerings to team members. Key Accountabilities (3) – Corporate Culture • Ensure the management at the unit follows 3 principles: fairness, transparency and respect. • Act as a role model in building corporate culture. • Ensure correct and full implementation of organizational culture plans; ensure staff understand and consistently apply organizational cultural values and behavioral standards. • Perform other related tasks as requested by Head of Customer Franchise Management. Key Relationships – Direct Manager • Head of Customer Franchise Management Key Relationships – Direct Reports • Advisor, Capability Development • Senior Manager, Capability Development Key Relationships – Internal Stakeholders • Stakeholders within and outside RBG Key Relationships – External Stakeholders • Training vendors, state authorities (inspector, SBV, …)

Required Skills and Experience

Success Profile – Qualification and Experiences Qualifications • University graduate or higher education, majoring in Finance & Banking, Foreign Trade, Economics or related fields (preferably with suitable academic background and study abroad). • English proficiency: Level 4 (TOEIC 700 or equivalent). Domain Expertise • At least 12 years of experience in banking, with at least 6 years in managerial roles. • Experience in using office software, especially finance & banking systems.

Why Candidate should apply this position

Benefits will be shared in details for successful candidates

Preferred skills and experiences

Prioritize candidates who can onboard as soon as possible

Noah Lim

Headhunter | Recruiter
Verified
employee 67 candidates
cup 11 interviews
health 4 offers

Apply for this job

Successfully!

Thank you, you have sent the information successfully.

← View more Noah Lim's jobs
upload Click or drag file to this area to upload PDF only (3MB), You can update only 1 CV

Noah Lim

Headhunter | Recruiter
Verified
Icon employee 67 candidates
Icon cup 11 interviews
Icon health 4 offers

Completed jobs (4)