Finance / Accounting Credit management Finance
Main Responsibilities - Oversee end-to-end CI2C activities in Vietnam, including credit management, AR, collections, cash application, and reporting - Act as the country lead for the iO2C transformation project – assess, plan, and support the implementation of the future Order to Cash operating model - Serve as the primary point of contact for escalations and credit-related decisions involving customers, internal teams, and the KL Hub - Lead credit assessments, blocked order reviews, and customer risk analysis in line with global policies - Drive continuous improvement initiatives, automation projects, and process standardization aligned with global core models - Ensure strong performance tracking through KPI dashboards (e.g., DSO, Working Capital, OTIF) and regular reporting to regional leadership - Lead monthly AR closing activities and Local Credit Committee meetings, ensuring timely actions and decisions - Collaborate cross-functionally with Finance, Trade, Supply Chain, and Commercial teams to ensure integrated service delivery and issue resolution - Monitor and ensure compliance with internal controls (SOX), audit requirements, and data governance standards - Lead and develop the local CI2C/iO2C team, ensuring proper capability building, resource allocation, and performance management - Represent BO/GFC in relevant local committees on commercial policy, disputes, and customer service
About You - Experience leading Order to Cash (O2C) or Customer Invoicing to Cash (CI2C) functions in a multinational or shared service environment - Background in credit risk management, customer finance, collections, or related operations - Strong stakeholder engagement and ability to manage cross-functional collaboration across Finance, Trade, and Supply Chain - Experience in large-scale transformation projects or implementation of global operating models (i.e., Core Model, SAP, automation tools) - Deep understanding of financial controls, audit practices, and compliance requirements (e.g., SOX) - Skilled in performance management, KPI tracking, and driving operational improvements - Fluent in English (spoken and written); local language proficiency a plus - Bachelor’s or master’s degree in finance, Accounting, or Business; relevant certifications (e.g., CPA, ACCA) preferred - Proven leadership capabilities with ability to coach and develop high-performing teams
Why Choose Us? - Bring the miracles of science to life alongside a supportive, future-focused team. - Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. - Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. - Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Prioritize candidates who can onboard as soon as possible