IT Officer

Software Architect Hardware Software OS Development LANs

Salary

Negotiable

Location

Hanoi

Benefits

13th month salary

Full social insurance

Salary review

Travel/company trips

Laptop/desktop for works

Performance bonus

Free lunch and Snacks

Extra health insurance

Job Overview And Responsibility

• Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices, and printers. • Troubleshoot and resolve end-user application issues, maintain and update technical support documentation. • Handle asset management, maintain inventory, and liaise with vendors. • Maintain and monitor office network infrastructure, IT security and antivirus tools. • Other duties include performing first-level troubleshooting and support for scheduled server backups, system monitoring and reports. • Implement activities and train employees on information security. • Monitor networks, databases, and computer systems and create a risk management plan for IT systems. • Perform security updates and build firewalls and other security features, and assess security practices and procedures

Required Skills and Experience

• Minimum 1-2 years of relevant experience operating in a similar role. • Knowledge of computer hardware, software, and OS (Windows, Linux and Mac) • Understanding of TCP/IP, IP addressing and LAN technology including switching and routing fundamentals • Professional Qualification • Competent at documenting standard operating procedures and knowledge articles • Ability to cover after-office hours and weekend support if there are any infrastructure issues or activities. • Enthusiastic and willing to learn in a fluid and fast-paced environment

Why Candidate should apply this position

1. Career Path Development • Long-term multi-career roadmap; • Learning & development (Language Training, Technical Training, Soft-skill Training, On-job Training, etc.) • Oversea business trips (Japan, China, Singapore, US, Mexico, EU, etc.) 2. Work-life Balance • Flexible working time that supports work-life balance (Core time: 9:00-16:00; 5 days from Monday - Friday/ week) • Additional special holidays 3. Compensation package • Attractive salary • Competitive bonus package depends on abilities, performance and competencies • Diversified allowance scheme 4. Wellness • Well-protected with 24/7 personal accident and medical care insurance; • Well-designed Annual Health Check-up program; 5. Activities • Team-building activities; Birthday Party; Year-end party; Sport Day/ Family Day • Summer Vacation (Trip to famous tourist spots domestic/overseas,...)

Preferred skills and experiences

• Knowledge of basic setup and configuration of Cisco devices such as firewall, switch, IP phones, wireless controller and access points is a plus. • Microsoft Certified/CCNA certification is a plus • Experience implementing ISO27001 or have information security certificates is a plus • Hands-on experience in Windows server administration and basic knowledge in Linux server administration is a plus • Passionate in IT technology and wants to make a difference with technology solutions. • Good interpersonal and communication skills to interact effectively at all levels. • Strong analytical and troubleshooting skills