SOC Manager – Cybersecurity

Business Analyst Engineering Security Management

Icon salary Salary
Negotiable
Icon Location Location
Ho Chi Minh

Benefits

Performance bonus Performance bonus
Laptop/desktop for works Laptop/desktop for works
Yearly salary review Yearly salary review
Other benefits Other benefits
Full social insurance Full social insurance
Flexible working time Flexible working time
Work-from-home Work-from-home

Job Overview And Responsibility

- SOC Leadership & Operations • Lead and mentor SOC analysts, fostering high performance and professional development. • Act as Team In-Charge for assigned shifts, overseeing daily SOC operations and incident workflows. • Ensure adherence to SOC playbooks, standard operating procedures, and compliance requirements. • Manage high-severity incidents and provide expert-level investigation and resolution support. - Service Delivery & Continuous Improvement • Ensure cybersecurity services are delivered in line with defined SLAs and KPIs. • Drive continuous improvement in SOC processes, tools, and service quality. • Collaborate with internal technical teams to support customer onboarding and ongoing operations. - Customer Engagement & Escalation Management • Serve as the senior escalation point for clients, ensuring timely and effective issue resolution. • Build trusted relationships with clients by understanding business objectives and aligning cybersecurity services accordingly. • Proactively manage customer risks and identify opportunities to enhance service value. - Reporting & Stakeholder Communication • Provide regular operational and risk updates to senior management. • Analyse incident trends, customer feedback, and service metrics to inform improvements. • Contribute insights to enhance SOC capabilities, tools, and service offerings.

Required Skills and Experience

- Proven experience handling escalated security incidents in a SOC environment. - Strong working knowledge of SIEM platforms, threat intelligence, IDS/IPS, firewalls, and malware detection technologies. - Solid understanding of cybersecurity frameworks and standards, including MITRE ATT&CK and NIST. - Strong analytical, problem-solving, and decision-making skills with the ability to perform under pressure. - Willingness to work in a 24/7 SOC environment. - Minimum 8 years of experience in SOC operations and cybersecurity service delivery. - Demonstrated experience leading SOC or security operations teams. - Professional certifications such as CISSP, CISA, or CISM (at least one required). - Bachelor’s degree in Cyber Security, Information Security, or a related discipline; a Master’s degree is an advantage.

Why Candidate should apply this position

ST Engineering is one of Asia's largest defense and engineering groups. It has also diversified over the years, and now supplies both military customers and commercial ones in over 100 countries, which cover its four core businesses -- aerospace, land systems, electronics and marine. - Meal allowance & transportation allowance - Private insurance for employees from probation - Laptop - 100% salary from probation - Training from probation - Free learning of all courses on LinkedIn e-learning - SHUI is paid on total Gross Base salary - Annual performance review - Annual salary review - Lots of periodic company gatherings and events.

Preferred skills and experiences

• A Master’s degree is an advantage.

Report to

Senior Management

Interview process

2-3 rounds of online interview

Lynn Mary

Headhunter | Recruiter
Verified
employee 637 candidates
cup 150 interviews
health 24 offers

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Lynn Mary

Headhunter | Recruiter
Verified
Icon employee 637 candidates
Icon cup 150 interviews
Icon health 24 offers
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