ServiceNow Developer
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Job Overview And Responsibility
The ServiceNow Developer helps solve problems with a complete end-to-end solution in a fast-paced, agile environment, from implementation and managed systems administration, to consultancy, technical extensions, and integrations. The Developer will build solutions within the ServiceNow platform that will directly impact the client’s mission by modernizing and automating various customer processes. Learning new tools and techniques and identifying needed system improvements are part of the role. So is using the Agile life cycle to work with the development team on developing and configuring ServiceNow applications and solutions to implement system stakeholder requirements. Main responsibilities: • Responsible for some aspects of the lifecycle of the ServiceNow platform, including implementation, configuration, and ongoing support. • Responsible for troubleshooting and resolving issues within the ServiceNow platform. • Responsible for developing and maintaining integrations between the ServiceNow platform and external systems. • Responsible for monitoring and managing platform upgrades, development, QA, and production environments. • Responsible for creating and configuring tables, forms, lists, reports, workflow editor, email notifications, and managing data under ServiceNow support & administration. • Responsible for implementation, testing, and deployment of technical solutions. • Engaging in testing activities. • Assisting scrum team in estimating level of effort. • Assisting more junior members of the team on a daily basis.
Required Skills and Experience
Essential: • Having at least 2 years of overall IT experience which includes implementation of ServiceNow. • Having ServiceNow System Administrator Certification. • Certified Application Developer. • Worked on projects including Implementation, Upgrade, and On-going Support. • Experience in configuring and implementing ServiceNow solutions for the client. • Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, or other ITSM application. • Proactive, hungry for learning and practicing. • Teamwork behaviour. • A logical, analytical, and creative approach to problems. • Good ability to self-study and research new technologies. • Being able to communicate in English.
Why Candidate should apply this position
Why You'll Love Working Here • Competitive Remuneration. • Performance Bonus and 13th Salary. • UK/French Working Environment. • Sick Leave paid by SCC. • SCC Health Care with comprehensive coverage including Accident 24/24, Inpatient, Outpatient, Dental Care and open policy for Dependents. • Annual Health Check. • Company Annual Trip and Year-End Party. • Travel Insurance and Per Diem Allowance when traveling onsite.
Preferred skills and experiences
Desirable: • Knowledge of CSM, ITBM, ITOM. • ServiceNow Certifications and accreditations. • Experience in Software Development Lifecycle and methodologies such as Scrum and Agile. • Key developers of projects.
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