JavaScript
- Application Development: Design, develop, and implement custom ServiceNow applications and solutions to meet business requirements, including creating workflows, forms, scripts, and integrations. - Customization and Configuration: Customize and configure ServiceNow instances, including setting up roles, access controls, data sources, and system properties to align with organizational needs. - Integration: Develop and maintain integrations between ServiceNow and other systems, such as databases, web services, and third-party applications, to enable data exchange and process automation. - Scripting and Automation: Write and maintain scripts using ServiceNow's scripting languages (e.g., JavaScript, Glide Record, and ACLs) to automate processes, enhance functionality, and improve system performance. - Testing and Deployment: Perform thorough testing, including unit testing, integration testing, and user acceptance testing, to ensure the quality and reliability of developed solutions. Coordinate and execute deployment activities. - Documentation: Document ServiceNow applications, configurations, and processes to ensure proper knowledge transfer and maintenance. - Troubleshooting and Support: Investigate and resolve issues, bugs, and performance bottlenecks in ServiceNow applications and instances, providing timely support to end-users. - Continuous Improvement: Stay up-to-date with ServiceNow best practices, new features, and industry trends, and contribute to the continuous improvement of ServiceNow implementations and processes.
Qualifications - Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. Technical Skills: - Proficient in scripting (JavaScript, Glide Record, ACLs), workflow design, and application development. - Knowledge of ITIL processes and best practices. - Familiarity with agile development methodologies and DevOps practices. - Proficiency in SQL and database management systems. - Strong problem-solving and analytical skills to identify and resolve complex technical issues. - Excellent written and verbal communication skills to effectively collaborate with cross-functional teams and stakeholders. - Meticulous attention to detail to ensure high-quality deliverables and adherence to best practices.
- Benefits will be shared in details for successful candidates
- Experience in ServiceNow development and administration is a preferred. - Experience with ServiceNow integrations, web services, and data sources are preferred. - ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer) are preferred.