Account Executive
Customer Support Account Management Client Relations
Salary
Location
Job Overview And Responsibility
- Handle and support clients via phone, email, and chat. - Assist clients in using products/services, answer inquiries, and resolve issues. - Introduce new products, features, and encourage trading activities. - Monitor client accounts and suggest ways to enhance their trading experience. - Maintain long-term client relationships to ensure satisfaction and loyalty.
Required Skills and Experience
- College/University degree in Economics, Banking, Finance, Insurance, or related fields. - Strong communication and relationship-building skills. - Professional attitude with a client-focused mindset.
Why Candidate should apply this position
- Competitive salary + performance bonus. - 100% salary during the 2-month probation period. - 12 annual leave days per year. - Opportunities to gain financial knowledge and work with an international team. - Dynamic, supportive work environment with career growth opportunities.
Preferred skills and experiences
- Experience in customer service, financial consulting, banking, or insurance is preferred. - Good command of Vietnamese; basic English communication is an advantage.
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