Senior Broker Manager (Chinese speaker)
Business Development Business Development
Salary
Location
Benefits
Other benefits
Work-from-home
Job Overview And Responsibility
1. Performance Management & Target Achievement - Fully responsible for achieving the team’s overall performance metrics (e.g., trading volume/value, number of new clients, commission revenue, customer satisfaction, etc.) - Monitor key business data, conduct in-depth analysis, promptly identify issues, and develop improvement measures - Optimize business processes and sales strategies to enhance per capita productivity and operational efficiency 2. Strategic Planning & Business Development - Develop and execute the broker team’s mid- to long-term business strategy, quarterly business plans, and OKR breakdowns, ensuring alignment with the company’s overall strategy - Conduct in-depth analysis of market dynamics, industry trends, and competitors to identify opportunities and expand new business channels and client resources - Drive the implementation of innovative business models and products/services to strengthen the team’s market competitiveness 3. Client Relationship & Service Quality - Ensure the delivery of professional, efficient, and compliant customer service to improve customer satisfaction and loyalty - Handle major client complaints and complex issues to maintain the company’s brand reputation 4. Cross-Department Collaboration - Work closely with product, risk control, compliance, spot/derivatives business, technology, and marketing teams to ensure smooth business operations and drive cross-functional project execution - Effectively coordinate resources and resolve obstacles encountered during business development
Required Skills and Experience
- Strong sense of responsibility and professional ethics; honest, trustworthy, and aligned with company values - Results-driven with a strong sense of goals and ability to perform under pressure - Proactive, with innovative thinking and strong problem-solving skills - Strong learning ability and adaptability to respond quickly to market changes - Excellent communication, interpersonal, and conflict resolution skills - Sharp market insight, strong business negotiation skills, and business development capabilities - Bachelor’s degree or above; majors in finance, economics, management, marketing, or related fields preferred - Fluent in both Chinese and English; - Solid understanding with at least 3+ years of experience in institutional operations at an exchange
Why Candidate should apply this position
- Bitget is the world's leading web 3 platform for copy trading and one of the world's largest and most respected exchanges - We are a global company with staff members from over 50 different countries and regions - We are growing and looking for world-class ambitious talents to help us continue this journey - We have a streamlined structure that empowers employees to work efficiently, delivering the best results in a short timeframe - We offer competitive salaries and benefits (at least 2months end-year bonus) - Blockchain technology and digital assets have the potential to change finance in a way no other technology can - be part of it!
Preferred skills and experiences
- Additional languages are a plus
Report to
Team Lead/Direct Manager
Interview process
3 rounds: interview with peers > interview with team lead > interview with upper management (the order can be changed)
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